New and used 2025 Volkswagen Jetta for sale near Matteson, IL

Great experience! Syrell was my sales guy and Davis was the finance guy, both very professional, efficient, super nice and I walked out with the car I wanted couldn’t be happier! Keep up the great work and I would definitely recommend!

Excellent experience for a first time car buyer! Sales Executive that worked with (Lucio Herrera) was patient, reasonable, and surprisingly relatable! Highly recommended his services.

Very happy with Jonathan and the service he provided

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Alex helped me as much as he could and did an amazing job at it. Meaning this is the first time I came to purchase a used car without the help of a co signer. He did a fantastic job at getting what needed to be done, done. Thank you for your help. A big help also goes to Moe in Finance department. He helped me and went through all the details to get me in my new car as fast and reliable as possible. Thank you both.

10/10 A+++ need a car look no further then Jim Jacobson and the team over at Bill Jacob?s Volkswagen. Nothing but professionalism and A+++ customer service! If you want a pain free experience look no further! Will be recommending them to friends and family. Gained a lifetime customer!!

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

Great Customer service, quick execution and lyft service really appreciated! I recommend VW downtown service.

Keith Coleman has been helpful with trying to meet the desires of those he come in contact. The service obtained for my family members were to travel in the areas for basic daily needs.

The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. When the car was ready I noticed it had also been washed. Overall a very good experience.

Very knowledgeable staff and great maintenance department ! Repeat customer for life due to the vehicle quality and buying experience . Great selection of new and used rides as well.

Professional and courteous sales team. They were able to get us in out with our new car.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.

I went in for an oil change and spark plug replacement. Due to unforeseen circumstances, I was provided with a loaner car while my car was being serviced. Alex Harter went above and beyond to assist me with this entire process. She was very friendly, helpful, and exhibited excellent communication and support. Alex is a primary reason why I continue to get my car serviced at this location.

Great service experience, all work performed was done accurately. Communication was top notch from Alex Harter. I had no surprises. The dealer exceeded my expectations.