Volkswagen for Sale in Matteson, IL

I loved how helpful the associates are. I never felt pressured, and they never attempted to sway me from what I wanted.

Everyone was very nice and friendly. No problems whatsoever. Service was quick, clean, and painless. All the staff was extremely honest and transparent. I would recommend this location to anyone.

Fast efficient service, above and beyond. Great offers also. Finally before you leave you are presented with a clean washed vehicle.

Natalia Josh and Anthony worked as a team to answered any question I had Natalia did the papers work Josh took me on a test ride stop at home and Josh showed my wife the fweature3s that she asked about and Anthony answered any I T questions I had

The saleperson and general manager Dan was very professional and worked with our credit situation to get us approved for the car we always wanted with affordable payments. Thank you for the great service!!

Amazing people to work with will recommend Bogdan,Eric, and Cindy are great at what they do.

The sales people were exceptionally professional and very patient. They were very determined to make us happy and work with us

Very professional staff. Nice facility. I liked the sales team, especially the sales manager. Only issue was the closing took too long.

Polite professional service. Very thorough pre-service inspection of car, first time I ever saw that. Much improved from previous visits.

Good people to deal with. Nice place to look at new and used cars. Like the salespeople, very friendly and product savy.

I WAS GREETED PROMPTLY AND SERVICE ADVISOR DENNIS STRAPON ANSWERED MY QUESTIONS IF AN OIL CHANGE WAS NECESSARY AND WENT ABOVE AND BEYOND TO ACCOMMODATE MY TIME CONSTRAINTS .EXTREMELY HAPPY!

We liked that everything we needed to know was disclosed and confirmed so we fully understood. Plus, they made sure they helped us be in the best financial situation as we could be in.

straightforward pricing, no bogus dealer dealer fees, excellent customer service (Mike Pazda and Cindy Tataren both were awesome to work with!). I went out of my way to go to this dealership because of these attributes.

Jose was wonderful to deal with no pressure willing to work with you. Mike finance manager was the best we ever met in that job very nice and down to earth.

My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.

I purchased a pre-owned BMW and their pricing was very good. The customer service was excellent and everyone was very helpful. My sales rep Karen Hernandez was nice and I never felt any pressure to purchase a vehicle. It was a great shopping experience and I would highly recommend them to anyone looking for a car.

My salesperson Karen was extremely helpful from start to finish, as were the managers Raphael and Rubin. I live in TN, and flew to Chicago to pick up the car. Karen even picked me up from the airport. Even though I was a little tired from the flight, I didn't feel pressured into anything, and knew what the pricing details were going to be ahead of time, which is a relief, especially when investing in a plane ticket. I just finished driving back home, and am excited to have been able to deal with FJVW, and look forward to driving my VW for many years. I only give the facilities a 4 because they were limited in their refreshment offerings, and had no snacks. Other VW dealerships that I've visited have had a pretty wide assortment of drinks and snacks.