All's well that ends great!
November 6, 2018
What's your worst nightmare when buying a used car? Mine is that I buy a car only to discover a major problem months after the dealer warranty expires -- and then I'm left holding the bag. I'm writing this superlative review of Auto City because they stand by the cars they sell, even when there are problems later on. In my case, I bought a 2007 Ford truck from them and garaged it on the Cape. About 10 months later I discovered a serious corrosion problem in the frame. It was well past the Auto City warranty date and I remembered that they had told me that they're a family business and they stand by the work they do to prepare their cars for sale. With little hope that they would help me out, I called and they immediately offered to take a look. Dan at Auto City had personally inspected the truck they had sold me, and he couldn't believe it was the same one. He understood that I had no choice but to take on a very expensive repair. I would have had no idea who to turn to, but they were able to tap their network to do a thorough and expert repair at a deep discount. Now I'm up and running with a truck that should last another ten years instead of having to sell it for parts. I would absolutely recommend Auto City without qualification and I hope to be able to buy another car from them someday.