Service department/Passport MINI
November 5, 2018
If you own a car (found out they work on more than just Mini) Daniel Rodriquez and Frank Rivera are the men to know. From the first call to set up an appointment to the service on my car being completed, these guys are GREAT. I was treated like a valued customer, kept informed on the progress of my service, given a nice loaner car, and educated on options my car has that I wasn't using. My car was returned to me clean as a whistle.
Even the cashier (Clarice?) made my visit pleasant by her kind encouragement to "MAKE it a nice day!" The valet (Kwasi?) greeted me with a smile and took time to converse with me for a few minutes.
My experience here has been great and I have no reason to believe that future visits will be any less than the same.