I had been looking for a specific Mini Cooper 2 dr hardtop and MAG had a 2018 dark Blue Mini 2 dr on the lot. From the moment I was met by Kelsey the sales associate, I was treated with her knowledge and kindness for my interest in the car. The whole sales and financing experience were fabulous and took very little time to complete. I drove away in the Mini Cooper I wanted at a fair price and great sales service. Thank you to MAG Mini for their outstanding work.
I purchased anew discovery luxury edition. Working with Chelsea with some help from Bobwas a great experience. They wanted to take all time needed to answer questions and did not pressure at any point. After my purchase, I was nervous and had some buyers remorse. I went back into the dealership and talked with Barry, Dino, Chelsea and Dave. They took a lot of time to discuss any concerns I may have. Took time to review the car with me and even gave me cell numbers to any needs in the future. Hoping the service I received continues to any maintenance needed. Thank you
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
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