Used 2016 Volkswagen Tiguan for Sale in Charlotte, NC

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I can't really touch too much on reliability, because I have just purchased this about 3 weeks ago. It is a very comfortable car and I am finding that there are tiny things about it that have just been such conveniences. An example would be that it has many compartments for item storage, and they are textured (lined with rubber or something), which keeps my stuff in place due to the friction. It seems like almost every piece of this car was built smart, and has more functions than you'd initially think. Another thing I really appreciate is the lumbar support settings for the seats - totally customizable. Also, the heated area of the seats includes the lower back, which has been so nice (not to mention, many people who get in my car say that they are the warmest heated seats they've ever sat in).

The engine seems powerful(we live on a hill and it has no trouble negotiating it), I like the dark gray metallic color. The seats inside have a nice feel(fake leather, I don't know the real name of the material. Haven't had it long enough to rate reliability.

Ok!! So I am 25 years old and single!!! (Ladies!?!) Now we got that out of the way below is my personal experience. So, my friend and I stopped by to use the bathroom and kick some tires at this dealership one evening. When soon after arrival a lady (Margaret) stopped us wanting to know what we were looking for this evening. Which I quickly responded "I'm looking for a Lamborghini but found out that they cost more than $30,000, so I'm looking for a truck". So after a few minutes she showed us some trucks that were in my price range. (Time lapse) Within an hour I was sitting in a chair buying a truck that was in my price range. Everyone I came in contact with was great. Mostly because I was joking with everyone. ***SIDE NOTE*** They have a cat in the facility and parking lot that they rescued!!! The cat is awesome and super friendly, and to be honest I think that's another reason I bought the truck!!! I wish more people and companies would be like this dealership!!! PS: I'm not a crazy cat person!

I really like this Tiguan. It is comfortable to drive and ride in, and it get very good gas-mileage. It has lots of room and an excellent sound system. I LOVE IT!!!!!!

Ben Madsen was knowledgable and very helpful. He answered all our questions and made the process a breeze!!! We saw a brand new 2019 Jetta SE and fell in love with the car. Ben went over all the features and explained them carefully to my 17 year old son, who just got his driver's license.

I love Volkswagens . I think the Tiguan is a very interesting I love the panoramic sunroof.The car is bigger on the inside large seats 6 ‘ 2 very comfortable

I recently purchased a used automobile from Scott Clark Honda. My first contact with the dealership was online. I had read some negative reviews and was, honestly, leery of doing business with them. While initially, they pushed hard to get my phone number, when I made it clear I wished to communicate only via email at that point to get my initial questions about the car answered, the message got through. Not only did I receive an email, it was from the internet sales manager, Jeffrey Goodwin, who sent me a short video of himself in front of the car I was interested in to not only show me that it was indeed on the lot but to give me a peek of the inside, which answered my initial inquiry. My concerns about the dealership subsided. That evening, Jeffrey and I worked together via text (yep, he had provided me his cell number and told me I could call or text - he had picked up on the fact I likely wasn't going to want to talk) to work out the details and come to an out the door price. I didn't want to drive 1.5 hours and then not be able to come to terms. I purchased the car the next day and for the price agreed upon! There were apparently two other interested parties. One at the dealership wanting to test drive when I returned from mine and another scheduled for a test drive later in the day with another salesman. I am glad I made the drive early in the day. I had lost another car at another dealer earlier in the week, and it would have been heartbreaking to go through that again. Luckily, that did not happen. I feel I got a great price on a used vehicle. I had wonderful service from Jeffrey Goodwin and would and will recommend him highly to my friends, coworkers, acquaintances, the general public - i.e. YOU! I also don't want to leave out my dealings with the finance manager, Ronnie, who also was kind and easy to deal with. It was his job to try to sell me the extended warranty and such, but, he had been forewarned by Jeffrey that I would not be interested in such, so he did not push hard. He was also a pleasure to deal with. Provided my car doesn't fall apart (haha), I could not rate my experience any higher. Thank you, Jeffrey. Thank you, Ronnie. Keep up the excellent work!

I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This vehicle was purchased by my wife, for my wife, then she gave it to me. Haha. Wasn’t my pick and admittedly different from my previous vehicle (v6 pilot) truly- I average 24-25mpg and these days that adds up to roughly 33% of my payment covered by the gas savings alone, and I’m always first off the line. She’s quick when you stomp on the gas. Smaller yet the seats feel roomier. The back of the seat is heated as well as the seat on the S.E. model which is nice. Sorry VW because I’ve been talking shnit for years but thanks to a series of my wife’s co workers buying VW’s, I negotiated an amazing deal and I’m happier than I’ve ever been with a car purchase. Now let’s see how you handle the test of time....

Rodney worked very hard to get me the best deal possible . Excellent customer service. I had a great experience at Keffer Mazda!!!

Love the interior. Leather touches on the inside and chrome touches on the exterior. Handles gear for a SUV. I owed one before and glad I bought another one.

This car met all my needs. Very Comfortable, and economic with very good stability on road. Volkswagen is an brand with good quality on is cars.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Wai til they get this thing figured out. Not a good mechanical car...yet..let's see how it plays out. Acceleration, hesitation, auto quit. I like the size, the new style. DVD plays one at a time and hidden in the glove compartment. IN the shop dead at 8000 miles.

Ben Madsen was knowledgable and very helpful. He answered all our questions and made the process a breeze!!! We saw a brand new 2019 Jetta SE and fell in love with the car. Ben went over all the features and explained them carefully to my 17 year old son, who just got his driver's license.

This car meet all my needs. Good style and size, great carrying capacity, excellent gas mileage, and a comfortable, solid ride.Much better style than previous models SUV.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

The new Tiguan body design is very sharp, sleek and has the look of a higher end vehicle without the high end pricing. Has lots of luxury features. Love this vehicle.

I have for years received professional, courteous and quality service from Keffer Volkswagen's service department. The service representatives are always quick to answer questions and offer helpful advice. When unsure of my Touareg's service schedule, Justin Beardsley provided me with this information, which has proven to be helpful. The service department rates are very competitive and always seem to offer some form of service special or coupons. I have no reservations about commuting an hour to have this dealer's service department work on my beloved Volkswagen.

Very well designed car, definitely the most spacious and techie of the smaller suvs out there. It has all the bells and whistles you would need/think of

Let me start off by saying that this was honestly the best experience I have ever had with purchasing a car. I had two other cars prior to making this purchase, but I must say that the guys here at VW have made this experience a pleasurable one. I first saw my car on cars.com and literally fell in love with it. I saved the car, prayed that it would be there when I was ready for it, and hoped for the best. When it came closer to the date I wanted to make the purchase, I sent an email (on June 13th) to make sure the car was still available and Brian Wiles emailed me back within a few minutes. He was very professional, even through email, and gave me the link to get a pre approval for financing. I didn't have the best credit ever, but Brian really worked with me and made sure he found a bank that would work with my down payment. He even called me to let me know he was still working as hard as he could on getting me approved! I went to view the car (with intentions on viewing it only) on June 14th and ended up driving my car off the lot the same day!! Rick helped me, since Brian was off, and I couldn't tell the difference because Rick was just as amazing. As a 25 year old female who has dealt with a lemon-car before, I am pretty knowledgeable about used cars and had a thousand questions about the vehicle I was about to purchase. Rick, Scott, and Justin all made sure my questions were answered and did so flawlessly. As soon as I decided to purchase my car, all the guys came out and congratulated me with a handshake and a hug. Even after I left off the lot with my car and my tire pressure sensor came on, the guys all reassured me that it would be fixed whenever I decided to come back in. Brian called me two days later and had the most awesome customer service. He actually REMEMBERED my name, the car I purchased, and what day I said I would come back in. Even when i called the dealership and asked to speak with Brian, as soon as I said my name I could literally hear Brian smiling through the phone. Scott is amazing, he answered all of my questions about credit scores, financing, and payments. Rick is awesome, he's so knowledgeable of cars and willing to help in any way possible. Justin is super nice and helped me get the perfect warranty for my car. Literally the whole staff is awesome, even the service department. And here it is, Saturday, a full 3 days after my purchase and I am sitting in the dealership now getting my sensors fixed, without a question or hesitation. Even when I came back, the guys all greeted me with a smile, knew why I was coming in, and checked on how I was feeling about my new car. I feel like I'm apart of their little family as opposed to just another buyer. From emails, to phone calls, to in-person conversations, these guys really are amazing. I really, really, really love this place. The environment is so friendly, laid-back, and really catered towards the buyer. Customer service is a really big deal to me, as I work in healthcare and have a background in customer service as well, and the guys here at Keffer VW deserve every 5 star rating that they get. Whether it's a pressure sensor or a simple question about my car, I will definitely make the drive to Keffer and speak to any one of their staff. I purchased a 2012 Camry SE, but regardless of any car you get, COME HERE!!

The car itself is gorgeous inside and out from the digital dash to the White Silver exterior it’s just beautiful! Great family car super spacious with all the extras for a fraction of the price. I love this car it’s just so fun to drive and is great for road trips

After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, ???) we drove off in an Atlas and never looked back! VW???s Atlas checked all the boxes for us. Too many factors to list here but we will mention Atlas??? leatherette seating that actually looks, feels, and lasts much better than leather, cleans a lot easier than cloth, and offers an animal-friendly alternative. Thank you to VW for the choice, just cloth or leather seating from the competition. Atlas also provides significantly more usable cargo space with clever rear seats that fold truly flat and lock down to minimize cargo bouncing (VW designers must be dog owners). Atlas??? driver controls and radio/media/technology functions are intuitive and laid out logically. No afterthoughts in this vehicle. It is an unbelievable value offering the timeless styling, superior fit and finish, stable quiet ride, and confident handling of SUVs priced significantly more yet Atlas??? factory warranty is twice as long! The only way to make an Atlas better is to get it at a dealership that knows its products and is serious about selling vehicles. We did a lot of visiting and comparing. We got to know most of the VW South Charlotte staff. Kwasi was with VW in Germany and knows just about everything on any model VW ever made -- his passion for the brand clearly shows. Jay helped us test drive various models always with a relaxed smile even around closing time or in the rain. One thing we appreciated was that the sales staff ???shares??? customers so you get the help you need whenever you want it, no waiting. Regarding the price, we always shop around giving each dealership one chance to offer us their best ???out the door??? price. Many dealerships wait until the end of the month to get serious. Every day is the ???end of the month??? at this dealership. Moe (Sales Manager) clearly respected our time and our request offering us our best initial price and because of their huge inventory they had the exact Atlas we wanted. We spent a little more time looking at the Highlander and Pilot (just to be sure) but the more we looked, the better the Atlas got. We went back to buy our Atlas but it was sold, disappointing but fair. We started discussing another Atlas in their inventory when Patrick (another Sales Manager we had not met) comes over and joins the conversation to tell us they located at least two more of the exact Atlas we wanted and would have one delivered for us to test drive around noon the next day (this was around 7pm). The team approach of this dealership, at all levels, is unbelievable. They want your business and their effort shows. We can also tell you their service department is super as we have used them to service our two TDIs for over a decade. Joerg from service also gladly answered some of our mechanical Atlas questions before we purchased. We would give this dealership 10 stars (out of a possible 5) if we could!

A very nice SUV that isn't oversized but has plenty of room. Very efficient and saves money at the gas pumps. Very comfortable and has great handling. A must test drive

Ben Madsen helped me with my recent purchase of the VW atlas. I???ve previously worked with VW of Carolina, Hendrick, and VW of South Charlotte for precious car purchases- Ben was hands down the best associate I???ve encountered. I never felt he was ???selling??? or working toward any other agenda than mine. He is a great listener, translated my needs, and gave me a better offer package than any other dealer. He is highly professional and represents the VW and Renaldo family well. He was extremely knowledgeable and took the time to point out additional features and options. I had the best experience working with Carolina VW- unlike VW of South Charlotte and Hendrick, the Renaldos own 7 (not 100+) dealerships. They CARE about their clients and it shows in their professional, expedited support. Thank you, Ben, for being a real person, showing me that there is hope in the future of ???car salesman???, and for providing us with phenomenal service. VW and Renaldo family- Ben deserves a raise! I asked him for a stack of business cards to pass out to referrals. Buy your next car from Ben- you will not be disappointed.

I like the body style the way it handles in snow and rain very comfortable to drive.just all around fun car to drive.the turbo engine is nice to have.very style looking car inside and out.

Looking for a new vehicle, I had been to five other dealerships before Keffer. Each visit took hours just to test drive and go over features. One guy even took 20 minutes to go retrieve a business card for me! Keffer was a "breath of fresh air". I came after work and was greeted by Rick Holland in sales. He was thorough but kept things moving along. He altered the normal test drive route so I could try out different road conditions. He even stepped away when I needed "space" to think things through. The negotiation was fast and stress-free. I met several other staffers who thanked me for my purchase. Picking up the vehicle was also quick and stress-free. No waiting 30-60 minutes to see the financial rep at Keffer. Sean, who was also friendly and efficient, was ready to see me immediately. No pressure from anyone at anytime. It was all stress-free and easy-going.

This car has not only met all of my needs, but in a stylish and comfortuable manner. I didn’t think it would be possible to find a smaller SUV with third row seating. On top of all of the great features, I was able to find it at a very fair price.

I think of it as a VW Golf on stilts, which as you may know the Golf is a very highly rated car. I like sitting up higher than a car. The build quality by being made in Osnabruck, Germany is very high. The interior is high quality and understate, even on the base trim.

It was my first brand new car & like anyone else, all the research on brands and types surely confused me. Through the process of test driving all the vehicles i was being sold on all the good and useless features the cars came with etc. However, as an experienced driver i was looking for a great drivers experience and not a dashboard full of pointless LED back-lit buttons. Day 1: 30 minutes, Kenny shows me how cool Mazda is and the test drive. Day 2: 15 minutes, I tell them that my financing got through and showed the check via email and got my car home. Day 3: Gave the check, got my duplicate key and wrote this review. My APR was a little high and even after we had a done deal, when i mentioned that part, Kenny was kind enough to make a considerable difference on the total value. No negotiation. I said so about my APR and he gave me a reasonable number immediately. ** no desperate follow ups, No selling me on BS upgrades(everyone knows a pair of floor mats do not equate to an extra $500 ;)). He let me drive, decide and pay. As simple as that.** I am not going to say i recommend kenny because if you are reading this, you should know by now that he's the go-to guy at Keffer Mazda.

I'm in the 3rd year of leasing this SUV and while I've only put on 11K miles, there has not been a single mechanical problem or issue. Volkswagen's "4motion" has been simply amazing in the snow here in Minnesota. It immediately engages (automatically) when needed and performs better than other all-wheel drive systems in low-traction situations.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I have an older large 4WD truck for my mountain adventures, and wanted a new smaller vehicle with all the bells & whistles for fun and more efficiency. A TV ad took me to the dealer, and I ended up with this great car that a friend also drives and raves about. I too am a raving fan, and have thoroughly enjoyed everything about it. Small but still sits 4-5 comfortably, with room in the back for take alongs. I went with the Wolfsburg edition for the extras and fun too. Well worth it and couldn't be happier. Worth a test drive at minimum...and now they are a little bit bigger. Enjoy!

The overall quality of the car is fantastic. This is the best car that I have driven. It drives smoothly with no problems. I am so happy to have this car because I drive everyday and gas mileage was an issue on my old car. A full tank of gas lasts me Atleast 2 weeks and i think that’s great for how much i drive.