AJ Pulvie is the best service reresentative in the busines
by stu from DealerRater.com
December 4, 2018
They service both of my cars and until I started doing business with Herb Chambers Cadillac I never would use a dealer for anything other than warranty work. Now I even buy all my tires from them. A J has been there for many years and is the reason I continue to have my cars serviced there.
Walked in to just look, met Wade and left with a new car. Wade was patient, knowledgeable and no pressure kind of guy. My husband was at ease and open to buy. The buying process was smooth and considerate on both parts. would highly recommend Balise and Wade.
For anyone looking to purchase a new/used vehicle Bob Wilson is your guy! He made the buying process very simple and made sure to accommodate all our needs even after taking the car off the lot. He was enjoyable to work with as he genuinely cared about which car was the best fit. Highly recommended!
I have too say, being a little skeptical of buying a used car from a dealer I was quite surprised when I stopped by Mastria Subaru. The salesman Ron C. couldn't of been any better. He is a true professional. He was easy to talk to and discuss the car I was interested in and walked me through the whole process. He as well as Chris D. the Sales manager gave me a very good price on the car I purchased. I when the time comes to purchase another car will be going to them again. Dan C
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
The services I took my car in for were a few recalls that weren't taken care of by previous dealer, alignment and other various repairs. They are very thorough with their work and the team in the offices recognize your concern and assist where it's needed. One service, I noticed a piece was a little off and they are currently in the process of replacing that piece. Thumbs up.
It was a very good experience purchasing a used vehicle from Volkswagen Gallery. AND, I think we got an excellent car out of the deal..... and prices were much lower than at another VW dealer where we had shopped. Sales staff was great (thanks Tony!).
Scott, Nelson, and I???m embarrassed to say I cannot remember the name of the finance guy but all these gentlemen were excellent. They were knowledgeable and efficient no one was pushy. They made you feel like they wanted your business NOT like they were doing you the favor. And for service, no one better than Yulissa! Overall an excellent experience.
Purchased a used Volkswagen Passat with the help of Scott
by RB19 from DealerRater.com
November 29, 2018
Purchased a Passat with the help of Scott. He was very helpful throughout the whole process including after purchasing the vehicle and coordinating my car being serviced. As far as the car, I bought it used and was in very good condition.
We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
Great service. No hagglung, no hassle. I told them which car I had seen online and was interested in. They verified it had the features I requested and let me test drive it. No upselling or switching. Just attentive service.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
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