Used 2018 Volkswagen Tiguan for Sale in Charlotte, NC

After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, ???) we drove off in an Atlas and never looked back! VW???s Atlas checked all the boxes for us. Too many factors to list here but we will mention Atlas??? leatherette seating that actually looks, feels, and lasts much better than leather, cleans a lot easier than cloth, and offers an animal-friendly alternative. Thank you to VW for the choice, just cloth or leather seating from the competition. Atlas also provides significantly more usable cargo space with clever rear seats that fold truly flat and lock down to minimize cargo bouncing (VW designers must be dog owners). Atlas??? driver controls and radio/media/technology functions are intuitive and laid out logically. No afterthoughts in this vehicle. It is an unbelievable value offering the timeless styling, superior fit and finish, stable quiet ride, and confident handling of SUVs priced significantly more yet Atlas??? factory warranty is twice as long! The only way to make an Atlas better is to get it at a dealership that knows its products and is serious about selling vehicles. We did a lot of visiting and comparing. We got to know most of the VW South Charlotte staff. Kwasi was with VW in Germany and knows just about everything on any model VW ever made -- his passion for the brand clearly shows. Jay helped us test drive various models always with a relaxed smile even around closing time or in the rain. One thing we appreciated was that the sales staff ???shares??? customers so you get the help you need whenever you want it, no waiting. Regarding the price, we always shop around giving each dealership one chance to offer us their best ???out the door??? price. Many dealerships wait until the end of the month to get serious. Every day is the ???end of the month??? at this dealership. Moe (Sales Manager) clearly respected our time and our request offering us our best initial price and because of their huge inventory they had the exact Atlas we wanted. We spent a little more time looking at the Highlander and Pilot (just to be sure) but the more we looked, the better the Atlas got. We went back to buy our Atlas but it was sold, disappointing but fair. We started discussing another Atlas in their inventory when Patrick (another Sales Manager we had not met) comes over and joins the conversation to tell us they located at least two more of the exact Atlas we wanted and would have one delivered for us to test drive around noon the next day (this was around 7pm). The team approach of this dealership, at all levels, is unbelievable. They want your business and their effort shows. We can also tell you their service department is super as we have used them to service our two TDIs for over a decade. Joerg from service also gladly answered some of our mechanical Atlas questions before we purchased. We would give this dealership 10 stars (out of a possible 5) if we could!

I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.

I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!

This vehicle was purchased by my wife, for my wife, then she gave it to me. Haha. Wasn’t my pick and admittedly different from my previous vehicle (v6 pilot) truly- I average 24-25mpg and these days that adds up to roughly 33% of my payment covered by the gas savings alone, and I’m always first off the line. She’s quick when you stomp on the gas. Smaller yet the seats feel roomier. The back of the seat is heated as well as the seat on the S.E. model which is nice. Sorry VW because I’ve been talking shnit for years but thanks to a series of my wife’s co workers buying VW’s, I negotiated an amazing deal and I’m happier than I’ve ever been with a car purchase. Now let’s see how you handle the test of time....

Ben Madsen was knowledgable and very helpful. He answered all our questions and made the process a breeze!!! We saw a brand new 2019 Jetta SE and fell in love with the car. Ben went over all the features and explained them carefully to my 17 year old son, who just got his driver's license.

Wai til they get this thing figured out. Not a good mechanical car...yet..let's see how it plays out. Acceleration, hesitation, auto quit. I like the size, the new style. DVD plays one at a time and hidden in the glove compartment. IN the shop dead at 8000 miles.

This car meet all my needs. Good style and size, great carrying capacity, excellent gas mileage, and a comfortable, solid ride.Much better style than previous models SUV.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The new Tiguan body design is very sharp, sleek and has the look of a higher end vehicle without the high end pricing. Has lots of luxury features. Love this vehicle.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Very well designed car, definitely the most spacious and techie of the smaller suvs out there. It has all the bells and whistles you would need/think of

Ben Madsen helped me with my recent purchase of the VW atlas. I???ve previously worked with VW of Carolina, Hendrick, and VW of South Charlotte for precious car purchases- Ben was hands down the best associate I???ve encountered. I never felt he was ???selling??? or working toward any other agenda than mine. He is a great listener, translated my needs, and gave me a better offer package than any other dealer. He is highly professional and represents the VW and Renaldo family well. He was extremely knowledgeable and took the time to point out additional features and options. I had the best experience working with Carolina VW- unlike VW of South Charlotte and Hendrick, the Renaldos own 7 (not 100+) dealerships. They CARE about their clients and it shows in their professional, expedited support. Thank you, Ben, for being a real person, showing me that there is hope in the future of ???car salesman???, and for providing us with phenomenal service. VW and Renaldo family- Ben deserves a raise! I asked him for a stack of business cards to pass out to referrals. Buy your next car from Ben- you will not be disappointed.

The car itself is gorgeous inside and out from the digital dash to the White Silver exterior it’s just beautiful! Great family car super spacious with all the extras for a fraction of the price. I love this car it’s just so fun to drive and is great for road trips

I have for years received professional, courteous and quality service from Keffer Volkswagen's service department. The service representatives are always quick to answer questions and offer helpful advice. When unsure of my Touareg's service schedule, Justin Beardsley provided me with this information, which has proven to be helpful. The service department rates are very competitive and always seem to offer some form of service special or coupons. I have no reservations about commuting an hour to have this dealer's service department work on my beloved Volkswagen.

A very nice SUV that isn't oversized but has plenty of room. Very efficient and saves money at the gas pumps. Very comfortable and has great handling. A must test drive

I recently purchased a used automobile from Scott Clark Honda. My first contact with the dealership was online. I had read some negative reviews and was, honestly, leery of doing business with them. While initially, they pushed hard to get my phone number, when I made it clear I wished to communicate only via email at that point to get my initial questions about the car answered, the message got through. Not only did I receive an email, it was from the internet sales manager, Jeffrey Goodwin, who sent me a short video of himself in front of the car I was interested in to not only show me that it was indeed on the lot but to give me a peek of the inside, which answered my initial inquiry. My concerns about the dealership subsided. That evening, Jeffrey and I worked together via text (yep, he had provided me his cell number and told me I could call or text - he had picked up on the fact I likely wasn't going to want to talk) to work out the details and come to an out the door price. I didn't want to drive 1.5 hours and then not be able to come to terms. I purchased the car the next day and for the price agreed upon! There were apparently two other interested parties. One at the dealership wanting to test drive when I returned from mine and another scheduled for a test drive later in the day with another salesman. I am glad I made the drive early in the day. I had lost another car at another dealer earlier in the week, and it would have been heartbreaking to go through that again. Luckily, that did not happen. I feel I got a great price on a used vehicle. I had wonderful service from Jeffrey Goodwin and would and will recommend him highly to my friends, coworkers, acquaintances, the general public - i.e. YOU! I also don't want to leave out my dealings with the finance manager, Ronnie, who also was kind and easy to deal with. It was his job to try to sell me the extended warranty and such, but, he had been forewarned by Jeffrey that I would not be interested in such, so he did not push hard. He was also a pleasure to deal with. Provided my car doesn't fall apart (haha), I could not rate my experience any higher. Thank you, Jeffrey. Thank you, Ronnie. Keep up the excellent work!

I have for years received professional, courteous and quality service from Keffer Volkswagen's service department. The service representatives are always quick to answer questions and offer helpful advice. When unsure of my Touareg's service schedule, Justin Beardsley provided me with this information, which has proven to be helpful. The service department rates are very competitive and always seem to offer some form of service special or coupons. I have no reservations about commuting an hour to have this dealer's service department work on my beloved Volkswagen.

This car met all my needs. Very Comfortable, and economic with very good stability on road. Volkswagen is an brand with good quality on is cars.

The BEST experience that I have ever had a at dealership. I was traveling from NY to FL with my wife and 2 children when my Buick broke down. The part wasn't available and I had to spend the night in NC. They went out of their way to make sure that I was able to get a room and gave us a brand new SUV to drive around while they were repairing my vehicle, they even wanted to help me unpack my vehicle and load up their loaner. I have never been treated like this in my dealership, and I purchased 3 vehicles from them. I will drive the 10 hours south to buy my next vehicle from Randy Marion. More dealerships should be like Randy Marion Buick. I hope that GM will recognize Bob Rose and Mike Groulx for their outstanding customer care and other dealerships should have employees like them. Thanks guys.

This car met all my needs , reliable, stylish and efficient . I love all the features and technology this Vehicle Is equipped with And space it provides.

I like the body style the way it handles in snow and rain very comfortable to drive.just all around fun car to drive.the turbo engine is nice to have.very style looking car inside and out.

I was shopping using the internet looking for a 2010 Tacoma Sport. My wife's friend has a Tacoma and my wife has been wanting 1 for a long time! First, the color had to be Gray as well. Thus, I discovered Toyota of Gastonia by clicking on a ad that was displayed by one of those sites like cars.com or Carfax. When I read the ad I went to the dealerships website. This Tacoma met all of our criteria to seriously consider or purchase. I clicked and sent a email inquiring about the truck. I received a prompt response from Dan, their internet contact sales person. Now this began on Wednesday morning, April 19,2017. I ask Dan all the questions I had about the Tacoma, which were a few because there was only 2 outside photos due to it just being put on their lot. It had not been detailed yet it was so recent. Dan answered every question truthfully and told me everything even though it might mean I could say, oh well and pass on it. The only thing wrong were some small scratches that I would expect to see on a 2010 truck. Besides, now I don't have to worry about scratching it because I use a truck to haul things in. Then it was down to price, price, price! I think we had about 37 emails back and forth before it was quitting time. Dan faxed some info to my personal financial lender and I told Dan I was planning to drive up Thursday and test drive the Tacoma. Unfortunately I was unable to go, due to a unforeseen situation. But we did hammer out the financials and had a tentative agreement on price if I decided to purchase it. Dan was a fantastic person to work with. No pressure on anything during the process. Plus he went above and beyond in working with my lender, in showing the value of this particular truck. The new plan set was that my wife and I would drive up first thing Friday morning. I live in SC, 2 hrs away from the dealership. I told Dan to expect us around 10:30. Dan said that Rick would be the sales person who would be taking care of us upon our arrival. We arrived around 10:15, and were greeted by Rick. After introductions Rick took us outside to show the truck. Just walking up to it I was smiling and already loving it so far. Rick did a walk around showing me every scratch (really just a couple surface ones) or nick on the bumper. Dan had done a very good job describing the truck and any thing that one might consider a flaw on it. The interior looked just about in new condition. The detail person(s) did an outstanding job on the exterior and interior. And pardon the pun, but they paid attention to every detail on it! Then I got to give it a good test drive. On the interstate, through town, and some curvy roads. When we came back to the dealership Rick asked what did I think. I just smiled and said we want it and lets go do the paperwork. Rick took us inside and began the process of purchasing the Tacoma. Rick put us at ease with his calm manner and made us feel like we were old friends. Rick went over all the particulars regarding the purchase, explaining in detail what the paper work presented meant. After everything was finished that Rick had to do, he ran the paperwork to the dealerships financial personnel. Then we were escorted to that office and did the official signing of all pertinent documents. Then the truck officially became my responsibility as the new owner. Then, a problem of my own doing. I didn't bring my tag to transfer. Rick came and saved the day. Rick was able to furnish a tag to get me home on with just my word to bring it back the following Monday. I was driving back home by 1 o'clock. Dan and Rick, due to their professionalism, honesty, demeanor, and go the extra mile and always doing the right thing for me has gained Toyota of Gastonia, a customer for life. That you can count on! We've told all our friends how well we were treated by everyone and one is even going to contact the dealership for a future purchase, I can only speak for myself, but I was totally impressed with the whole process!

We just bought a 2019 Tiguan SEL. Great exterior look and interior is really nice. I had a 2016 Tiguan before this one. It’s a lot bigger and a bit slower off the line. Overall a great drive and love the digital cockpit and third row option.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

I think of it as a VW Golf on stilts, which as you may know the Golf is a very highly rated car. I like sitting up higher than a car. The build quality by being made in Osnabruck, Germany is very high. The interior is high quality and understate, even on the base trim.

I'm in the 3rd year of leasing this SUV and while I've only put on 11K miles, there has not been a single mechanical problem or issue. Volkswagen's "4motion" has been simply amazing in the snow here in Minnesota. It immediately engages (automatically) when needed and performs better than other all-wheel drive systems in low-traction situations.

I have an older large 4WD truck for my mountain adventures, and wanted a new smaller vehicle with all the bells & whistles for fun and more efficiency. A TV ad took me to the dealer, and I ended up with this great car that a friend also drives and raves about. I too am a raving fan, and have thoroughly enjoyed everything about it. Small but still sits 4-5 comfortably, with room in the back for take alongs. I went with the Wolfsburg edition for the extras and fun too. Well worth it and couldn't be happier. Worth a test drive at minimum...and now they are a little bit bigger. Enjoy!

The overall quality of the car is fantastic. This is the best car that I have driven. It drives smoothly with no problems. I am so happy to have this car because I drive everyday and gas mileage was an issue on my old car. A full tank of gas lasts me Atleast 2 weeks and i think that’s great for how much i drive.

So here we are again with Volkswagen of South Charlotte turning in our 2016 Passat and leasing the new 2018 model. The reason why we are doing this is simply due to the fact we obviously like the cars and selection of models but more important, the relationship with the dealership. Spiros Dedis is a seasoned sales executive that knows his product well. He has looked out for our best interest each time and made sure we were comfortable and knowledgeable regarding each of the features of the cars we have leased. Al in service is spot on with following up on scheduled maintenance and Drew in finance is quite the gentleman to work with. The owner, Mark Cohen, makes sure that we continue to be happy and has been available for any support ( which we have not needed). My wife and I highly recommend them and have sent some of our friends there as well to visit with Spiros for their vehicle requirements. Patrick works closely to ensure that everyone feels they got their ???Deal??? and leaves with a big smile. By the way- bagels, coffee, and two lounges even with desk areas, to relax during any visit.

Wonderful experience at this dealership when we traded our older Honda van for a 2016 Volkswagen SUV. The Sales Consultants who helped us were very friendly. We picked a very rainy day to make our trade-in, and despite the lousy and chilly weather we received a warm welcome and excellent help with our purchase. We will be back when my husband is ready to purchase his next vehicle!

I can't really touch too much on reliability, because I have just purchased this about 3 weeks ago. It is a very comfortable car and I am finding that there are tiny things about it that have just been such conveniences. An example would be that it has many compartments for item storage, and they are textured (lined with rubber or something), which keeps my stuff in place due to the friction. It seems like almost every piece of this car was built smart, and has more functions than you'd initially think. Another thing I really appreciate is the lumbar support settings for the seats - totally customizable. Also, the heated area of the seats includes the lower back, which has been so nice (not to mention, many people who get in my car say that they are the warmest heated seats they've ever sat in).

Ben Madsen helped me with my recent purchase of the VW atlas. I???ve previously worked with VW of Carolina, Hendrick, and VW of South Charlotte for precious car purchases- Ben was hands down the best associate I???ve encountered. I never felt he was ???selling??? or working toward any other agenda than mine. He is a great listener, translated my needs, and gave me a better offer package than any other dealer. He is highly professional and represents the VW and Renaldo family well. He was extremely knowledgeable and took the time to point out additional features and options. I had the best experience working with Carolina VW- unlike VW of South Charlotte and Hendrick, the Renaldos own 7 (not 100+) dealerships. They CARE about their clients and it shows in their professional, expedited support. Thank you, Ben, for being a real person, showing me that there is hope in the future of ???car salesman???, and for providing us with phenomenal service. VW and Renaldo family- Ben deserves a raise! I asked him for a stack of business cards to pass out to referrals. Buy your next car from Ben- you will not be disappointed.

The engine seems powerful(we live on a hill and it has no trouble negotiating it), I like the dark gray metallic color. The seats inside have a nice feel(fake leather, I don't know the real name of the material. Haven't had it long enough to rate reliability.