This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough.
Roy was awesome in helping us find my perfect car. Even when a few minor issues came up with the service records, Roy was quick to have everything fixed and squared away so that I could drive off happy and safe. Highly recommend Hanna Imports, and definitely ask for Roy!
From the moment I called them to check on the availability of the car I wanted, to the moment I drove off in my new car; I had nothing but the best experience. The staff of Hanna Imports is friendly, genuine and knowledgeable. My car salesman was Teddy Jenkins, I highly recommend him for your car buying needs. He made sure I got the best deal possible and that no one else purchased the car I wanted while I did some footwork to close on the deal. In comparison to other dealerships, their pricing comes in under the average. I got a great price on a low mileage luxury vehicle and I couldn???t be happier.
Met Gil at the door, told him what I wanted to spend and what I needed and we chose a few cars to look at based on those points. We were able to get an approval within the hour on the truck I fell in love with!
Everyone we dealt with was kind and friendly. Very open and upfront about the sale and the car I purchased. Also worked with the price range I wanted to stay within. Overall they were 5 stars + with the customer service and everything.
I was very pleased with Roy???s attention to what I was looking for. I spent a little more than I had planned but in the end, purchased a very nice SUV that I hope will give me several years of reliability and enjoyment. The dealership has great customer service and they go above and beyond to make sure you???re happy and satisfied. Thank you Roy for helping me and if anyone asks me about my purchase I will certainly recommend you. Jeanne Jones
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
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