Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
Strong and reliable
by Towing car from Miami fl
November 5, 2018
Safe car to ride on and the miles per gallon is a plus. Second car I own and I don't think of changing my mnd as the value is there.
The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough.
Absolutely love this car!!!!
by Kryssynut from Huntersville, NC
November 22, 2018
Bought this car on a whim. Absolutely love it! It’s sporty, comfortable, safe, and reliable. It has a great design and wonderful features that come standard. So happy it’s a stick shift, has a turbo that accommodates regular gas, has great get up and go, and has PLAID HEATED SEATS!!! It handles like a dream, gets awesome gas mileage, and has amazing technology.
Roy was awesome in helping us find my perfect car. Even when a few minor issues came up with the service records, Roy was quick to have everything fixed and squared away so that I could drive off happy and safe. Highly recommend Hanna Imports, and definitely ask for Roy!
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
From the moment I called them to check on the availability of the car I wanted, to the moment I drove off in my new car; I had nothing but the best experience. The staff of Hanna Imports is friendly, genuine and knowledgeable. My car salesman was Teddy Jenkins, I highly recommend him for your car buying needs. He made sure I got the best deal possible and that no one else purchased the car I wanted while I did some footwork to close on the deal. In comparison to other dealerships, their pricing comes in under the average. I got a great price on a low mileage luxury vehicle and I couldn???t be happier.
by Daddy from altoona pa
January 1, 2019
This car met my needs at the time. I have needed a car that got good gas mileage and was not a prius. this filled the need. the vehicle is sneaky fast (it’s not camaro but comparatively)
Met Gil at the door, told him what I wanted to spend and what I needed and we chose a few cars to look at based on those points. We were able to get an approval within the hour on the truck I fell in love with!
I just bought it and am very happy:)
by Erhart18 from Chanhassen
December 28, 2018
It is the TDI 6-speed manual and it is sweet. Luxurious and high quality features combined with the features of a sports car. VW makes the smoothest manual transitions in the world.
Everyone we dealt with was kind and friendly. Very open and upfront about the sale and the car I purchased. Also worked with the price range I wanted to stay within. Overall they were 5 stars + with the customer service and everything.
Very reliable easy to drive.
by G and B from Wellesley, Ma
January 12, 2019
Very impressed with all the features. More leg room than our BMW it is like flying jet blue. The car drives well,very comfortable and fun.
I was very pleased with Roy???s attention to what I was looking for. I spent a little more than I had planned but in the end, purchased a very nice SUV that I hope will give me several years of reliability and enjoyment. The dealership has great customer service and they go above and beyond to make sure you???re happy and satisfied. Thank you Roy for helping me and if anyone asks me about my purchase I will certainly recommend you. Jeanne Jones
by Eric from Fort Worth TX
December 20, 2018
It has more space in the cargo area than VWs small SUV (Tiguan). It's comfortable, and gets 45mpg on the highway, 30 in the city. (I have the TDI). The only real drawback is the lack of multiple power ports, though it DOES have a 110v outlet in the rear passenger area.
Mine has the panoramic sunroof, which I love.
The back seat is a little small, but it's fine. It's *big enough*.
Very helpful! Will definitely go back to purchase another car! Kyle was by far the most informative and nicest dealer i have dealt with! They are very organized, helpful, and honest.
DO NOT i REPEAT DO NOT BUY THIS CAR
by Notovw from prosper, tx
November 18, 2018
The second VW I have owned and I should have learned from the first. I bought it used, low owners and under 100k miles and took it to the mechanic after I brought it because it didn't make the trip home because of the transmission. The mechanic said the turbocharger was dead, the engine was dead, and the transmission was also gone and they all needed to be replaced. All of the repairs would have cost me more than the car. The excact same thing happened to my VW Beetle which was the whole reason behind me buying another car. If you don't believe me do your research, but I would never want someone to go through the headache I just did.
The most hassle-free experience I’ve ever had purchasing a car. Ahmed, Ignacio and Monica worked as a team to help me schedule my test drive, pre-purchase inspection and delivery. Price was right, and they even delivered the car to my home. Paperwork took about 10 minutes...couldn’t have been easier. And the car is terrific!
Best car ever!
by Jennifer T from King William, VA
December 25, 2018
My son has a 2012 sportwagen and we absolutely love it! The best car ever, according to my son and I agree! He uses it for commuting and hauling kayaks on top and having fun.
My Sales Rep. was amazing and very polite. He had us in and out with all paperwork ready in advance! He was on it! This is the reason why my family members get their cars from Auction Direct.
Love this Car!
by Ty’s Mom from Sebring, FL
December 5, 2018
If there was one thing i wasn’t sure about it was the black wheels instead of fancier chrome ones. It handles great and has enough pick up to pass cars. It came with turbo engine. Good gas mileage also. Mine came with blue tooth installed and sound is better than a lot of blue tooths in other friends cars.
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
by John from District heights md
December 4, 2018
Love the style and reliability of the Volkswagen gti, it has a great sport look and pretty fast hatchback. Would recommend this car for anyone interested in getting a fun but reliable car.
Roberto was kind and patient, my father and I had been back and forth trying different cars and me being a first time buyer I was unsure of what I wanted and how much I was wanting to spend. Roberto walked me through the whole process and never made me feel rushed to make any decisions. I was able to test drive any car and he went over features, and other things in great detail. I???d highly recommend Roberto to anyone who???s in the market looking for a Kia or a car in general. The whole experience with Westgate Kia was an amazing experience everyone was friendly and a pleasure to work with. Don???t hesitate and visit Westgate Kia in Wake Forest they are the absolute best!
Wow. Lots of options for the price
by zen4tina from Coolidge, AZ
January 14, 2019
The R line trim is so stylish and all the customizations through the car are amazing. It's going to take me a month to go through everything.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I have the highline model, very comfortable.
by Mike82 from Abbotsford
December 3, 2018
I love all the options , 1.8 litre turbo gives you power when you need it but gas mileage . Also has a great fender sound system
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
Another One Bites the Dust
by ExhaustEd from Rochester, MN
December 31, 2018
The CC is a conservative but well-styled car. It is a bit dated but has a comfortable and clean interior layout. Not super fast but handles well and is fun to drive. My previous VW TDI was recalled, and now my CC is recalled. Volkswagen has shown they can be deceptive and dishonest, which is too bad because I like their cars!
This dealership was very helpful, easy to work with. Made the entire car buying process simple and quick. Would recommend to anyone looking to buy a car.
Over engineered all the way.
by Olathe from Olathe, KS
October 20, 2018
This is a Touareg TDI Executive model. Fully decked out with all the options. This SUV is solid built in all aspects. Rides nice, quite and does well on the highway. I am not yet getting the rated 29mpg highway, but closer to 24. Still pretty good for a 4,800 pound SUV. The TDI is an exceptional engine.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
by Richard K from Lomita, CA
June 21, 2018
This is really an excellent car with stylish sexy exterior and interior. It has a powerful engine and smooth drive. Feel safe while driving it.
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