PLEASURE TO DEAL WITH NOT THE USUAL CAR DEALERSHIP
by Robert from TINLEY PARK
November 14, 2017
Natalia Josh and Anthony worked as a team to answered any question I had Natalia did the papers work Josh took me on a test ride stop at home and Josh showed my wife the fweature3s that she asked about and Anthony answered any I T questions I had
Sergio in service always takes great care of my vehicles and always makes sure I am very satisfied with the service performed on my cars. He is truly a great service writer and I ask for him whenever I need service. Great guy all around.
Purchasing my new Subaru from "Gerald" was painless and almost enjoyable, all because of my salesman Eddy Orellana. He is knowledgeable, knows his products and alway's had the right answers to my many concerns and questions and was sincerely interested in helping me throughout the process of buying a car. Thanks Eddy
Was in this dealership to have my leased car in for its 30K mile service. Patrick greeted me and was top notch with his customer service through my appointment. I highly enjoyed my experience. Thank you!
I purchased a certified pre owned 2014 VW Passat today. Eric Lee was great to work with regarding the purchase of the car prior to my over 3 hr drive. Marijana made the paperwork part of the purchase a breeze. We will more than likely buy here again!!!
Big shout out to Todd Jones for helping me get a great deal on a new 2018 Tiguan. He made my trade in process easy, he was fun and great to work with. Make sure you ask for him in the future. Great experience.
I'd like to recognize Ken Richardson for his outstanding customer service skills. As a salesman, Mr. Richardson was very well informed about the car and was able to answer all my questions. There was no 'pushy salesman' atmosphere and he didn't play any games that we all hate when it comes to buying cars. We treated each other as partners and closed the deal fast. I just purchased my new "Passerati" and my experience was positive. I highly recommend Mr. Richardson, you will be pleased with his interpersonal skills and the way he treats his customers! Marijana from their finance department went above and beyond to make sure I left with a smile on my face. She was very professional and created a great atmosphere.
Very glad that my son and I bought a nice used car for a good price at your dealer. Sales associate Ken Richardson was very helpful in our car selection and Marijanna Malencic in finance was very easy to work with to find a good loan rate and payment to fit my son's budget. So thanks to Larry Roesch and company for a good deal.
After having a horrible experience with a dealer very close to home, who claimed they couldn't find the car we wanted at any other dealer, we found the car at Larry Roesch. From the first call to the dealer, until we drove off the lot, we had the best customer service experience. Thanks to Eric, Ryan and Marijana for doing everything you could to get my daughter in to her first choice, first car purchase. No pressure, honest pricing and a real desire to get my daughter what she wanted, not just make a sale. Thank you!!
The sales associate, Ryan Crooks, made my car buying experience so smooth and enjoyable. He was super knowledgeable about the car and really listened to my needs and wants. The team in finance were also great to work with. Strongly suggest if you are in the market for a car that you visit this dealership!
For the second time now I've come to Larry Roesch VW to purchase a new SUV, this time an Atlas, both times utilizing the professionalism and knowledge of Ryan Crooks to consummate the deal. Ryan agreed to meet me at a time that was not congruent with his schedule, but was ideal for mine. This was very much appreciated!
Thanks Ryan, thanks Larry Roesch VW, I'm looking forward to many pleasurable driving years in my 2018 VW Atlas!
Burr Ridge, IL
The saleperson and general manager Dan was very professional and worked with our credit situation to get us approved for the car we always wanted with affordable payments. Thank you for the great service!!
Amazing people to work with will recommend Bogdan,Eric, and Cindy are great at what they do.
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