Used Volkswagen for Sale in Loves Park, IL

Our experience was great. Our salesman Mike was not pushy and understood our needs. So far we are very pleased with our purchase.

I was looking for a sporty performance car that was economical to operate and could carry four passengers, and this car fits that bill perfectly.

First of all, your dealership is VERY lucky to have a person like Casey working for you! My husband and I have leased 2 cars from Casey, and every time I see her I am amazed at how much she personalizes her service. She always makes herself available to help if needed, whenever I stop by the dealership just to get a car wash, or to ask a simple question, she stops what she???s doing to give me a hug, ask???s how my family and I are doing, how I???m liking the car and if there???s anything we need, and always calls me by my name( which is definitely impressive, given how unique my name is)! In fact, Casey???s excellent customer service is so hard to find, I asked her if I can still buy cars from her when we move to Oregon!😀 Not only is she great with customer service, I am glad I got to meet her! She???s genuine, caring, helpful, and the kind of person you want to stay in touch and have coffee with!! Casey goes above and beyond and always makes us feel like we???re VIP???s! I think your dealership made a wise decision to promote her to management at the new location!

This car met all my needs. Very Comfortable, and economic with very good stability on road. Volkswagen is an brand with good quality on is cars.

I came to see Luis Pena at Napleton Loves Park Honda because my wife and I were looking to see if we could upgrade our CR-V. We had a 2014 CR-V and we were considering a 2018 CRV. After having Luis go over the features of the vehicle and going for a test drive, I went home and did some homework and came back to the dealership and presented Luis with the numbers I was willing to pay for the new CR-V, Luis took the numbers I presented to him and showed them to his sales manager Chris, and quite simply, Chris made me an offer I could not refuse. He accepted the price I presented him with and gave me a great deal on my trade-in They made this a seamless and enjoyable process. I have purchased 3 cars personally from Luis so far and have recommended him to friends of mine who have also purchased cars from him. Why do I buy from him and only him when it comes to Honda???s, that???s simple to answer! He is a very personable, friendly, and trustworthy person, and he works very hard to make sure all my car buying needs are met, period. If you need a new car go and see Luis and Chris at Napleton???s and I guarantee you will be glad you did!!!!!

I like the body style the way it handles in snow and rain very comfortable to drive.just all around fun car to drive.the turbo engine is nice to have.very style looking car inside and out.

I went in for a quick test drive and 3 weeks later Luis and the Napleton team had me in my dream Audi in less than 2 weeks. Truly good people, I've been a customer at many dealerships over the last few years (Audi, Mercedes, Jaguar and Honda dealers and service shops), they all pale in comparison to the customer service offered here. We kept close contact and two years later returned for my next lease and then a third time for a third time soon after that - even when I live 1000 miles away I still refuse to go anywhere other than Napletons in Loves Park. Great people, great service, not your average dealership and no pushy "sales pitch" feeling throughout.

This vehicle was purchased by my wife, for my wife, then she gave it to me. Haha. Wasn’t my pick and admittedly different from my previous vehicle (v6 pilot) truly- I average 24-25mpg and these days that adds up to roughly 33% of my payment covered by the gas savings alone, and I’m always first off the line. She’s quick when you stomp on the gas. Smaller yet the seats feel roomier. The back of the seat is heated as well as the seat on the S.E. model which is nice. Sorry VW because I’ve been talking shnit for years but thanks to a series of my wife’s co workers buying VW’s, I negotiated an amazing deal and I’m happier than I’ve ever been with a car purchase. Now let’s see how you handle the test of time....

Purchased a 2018 VW Jetta 1 year ago. From the moment we first stepped on the lot to this day, we have had THE BEST customer service and followup experience ever! ( and we've purchased 12 new vehicles over the last 20 years from multiple dealerships) Everyone here, from every department (Sales, Finance, Service) are true professionals who ACTUALLY CARE about the customer! No matter what your future purchase plans are, GO HERE FIRST! You won't be disappointed! Special shout out to Lionel at the VW store! Thanks for everything. We'll definitely be back to see you!

Although we didn't end up purchasing our vehicle from Wheels by RT, we had a wonderful experience with them. Trevor was incredibly helpful and patient with us. The staff brought out some toys for our two toddlers to play with while we talked and Terry called a few days later to check in and see if we had found what we were looking for. He was very kind when I told him we had purchased elsewhere. When it's time to purchase another car, we will definitely be stopping there!

The color is a beautiful blue. The silver accents just make the car more beautiful. I love how roomy the vehicle is. The sound system is one of the best that I have heard. I love the steering features. We argue over which one of us gets to drive it.

I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs. I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!

I have always been a fan of the VW Jetta’s and this model exceeded my expectations and needs in every way. Its been a lot of fun cruising around the city, enjoying all the amazing features, while feeling safe and comfortable.

Henry and his team were very supportive of my needs. Henry went out of his way to not only make sure the car was as advertised, but he went above and beyond to make sure I was comfortable with the car. Being out of state, I had to travel about 500 miles to see the car and finalize the deal. Having a previously bad experience buying a vehicle several years ago at a different dealership, Henry made me feel extremely confident in him and his integrity about the car. I would highly recommend Henry and Twins Auto and I am very happy with my purchase.

I can't really touch too much on reliability, because I have just purchased this about 3 weeks ago. It is a very comfortable car and I am finding that there are tiny things about it that have just been such conveniences. An example would be that it has many compartments for item storage, and they are textured (lined with rubber or something), which keeps my stuff in place due to the friction. It seems like almost every piece of this car was built smart, and has more functions than you'd initially think. Another thing I really appreciate is the lumbar support settings for the seats - totally customizable. Also, the heated area of the seats includes the lower back, which has been so nice (not to mention, many people who get in my car say that they are the warmest heated seats they've ever sat in).

I searched for and researched many mid-sized suvs and came across the Atlas not remembering VW now made one as well. I will have to tell you it surpassed my expectations and checked off all my needs flawlessly! I needed a family car to fit 2 car seats and 4 adults without being cramped and this works amazingly! The captain chairs give the car seats room to maneuver around, front and back since the whole seat raises not just the back! It has all the top safety features I was wanting plus the interior is just beautiful! I feel so proud of this car and can’t wait for many years in it!

I'm glad I made the purchase of this manual gear, golf wagon with 4motion. The car handles well in all conditions, and has pretty good gas mileage.

Roomy, comfortable, easy to handle, plenty of power on this FWD SE. Lot’s of features for the money with a high safety rating. Farfegneugen for sure.

This car is a sexy little SportWagen it is great to look at it and drive it has a huge panoramic roof great looking wheels and just an all-around amazing car I absolutely love it

We love the car so far. It is for my daughter during college, so we hope we get at least 4 dependable years out of the car.

I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.

I have always liked hot hatches. They are fun to drive, practical and good daily drivers. I had a 2017 Civic Type R. The current king of hatchbacks. It is a very exiting car to drive. Besides the looks of the car which is the turning point for most people, the car was great. As much as I liked it, I never felt connected with it. The seats were great but hard to get in and out. The dash was pretty nice but the interface was really laggy. Being the first batch of Type Rs, the transmission did made strange noises while going fast. Pieces of trim rattle on the inside. The attention the car gets can get quite annoying when people want to race you all the time. So it was a car that didnt fit my lifestyle anymore. I test drove a GTI before and the connection was instant. The interior felt so much nicer with higher quality all arround. The comfort was quite superior. It was a car I was determined to get to replace my Type R. Determined to trade my car for a GTI, there was a Golf R on the lot that day. I decided to test drive it and it is all I said about the GTI but better. The power and all wheel deive system are amazing. The digital dash, the infotainment system and stereo are extremely nice. The understated look of it it’s brilliant. The Golf R is not as fast and agile as the Type R or a Focus RS. Everybody that is into cars will know that. I know that. But it is the best hot hatch all around. Hot hatchbacks started with VW, and it seems like it will stay that way.

I just topped 80K after owning it for 4+ years. The comfort, handling, and reliability are way better than the Mk5 that I previously owned. The 20 extras HP are pretty nice as well. I first fell for a GTI when I just sat down in it. The seats are the best of any car I’ve tried. The current model rides a lot more smoothly than my earlier Mk5 without sacrificing handling, which is one of the great joys of driving this car. I let myself be talked into extended warranties on both of my GTIs and it has been a good thing. The Mk5 was a hot rod and a blast to drive but not notably reliable. My current Mk7 has been really good, except for blowing the turbo at around 70K. With the warranty it cost me 100 bucks to repair. I will probably get the extended package again on my next GTI, and there will be another. One of the things that can ne easily overlooked is the slow rate of depreciation among VWs. That really pays off at trade time and lowers the cost of ownership substantially. If you’re leasing you’ll see that in some real deals there. Yeah, I like this car. It does everything I want in a car and leaves me with a smile on my face.

Evert thing I wanted In a car like this, very happy with my purchase of my 2006 VW beetle. Compared to my other 3 cars this is my favorite

My total Harvard Ford experience was professional & courteous. Vehicle was repaired on time. I always appreciate being recognized & remembered as a valued customer. Thank you !

Our leasing process was wonderful. Troy P. had answers to all of our questions and made sure we got the best deal possible on our 2016 Chrysler Town & Country. He was a joy to work with!

I’ve owned German cars since I got my drivers license and I love this one the most. It takes off and goes.. sounds brand new. My only issue is there may be a minor oil leak which I’m getting a second opinion on and there are several round spots where paint chipped off on the hood. Nothing major for a used car unless the oil leak becomes.