The perfect car buying experience!
December 3, 2018
I can???t say enough positive things about my experience at VW of Gainesville!!! I buy a new car at least once to twice a year and never ever have I been given the attention, respect, and quality of customer service that I received at VW of Gainesville! Nate Foreman (salesman) and Joe Albert (sales manager) were outstanding! Nate didn???t try to ???sell??? me on anything. He took his time showing me every little detail about multiple models of VWs and he let me decide which one fit my family and our needs. We went on multiple test drives and I very much appreciated his explanation of each vehicle???s key and unique features. He was patient, funny, and very knowledgeable. After choosing which car I wanted to buy, Nate walked me inside and offered me a drink. The showroom was spotless, bright, and very welcoming. Nate and I sat down to discuss numbers for my trade in vehicle as well as for the new vehicle I was hoping to purchase. We came up with a number and he presented the offer to his sales manager. Joe, the sales manager, came over to introduce himself and discuss the final numbers with me. We very quickly, and without any pressure, reached a final agreement and the deal was done! It was incredibly easy and painless, unlike any other car buying experience I???ve had! I???m not kidding! This was a dream! While I signed my purchasing docs (the finance rep, Jim, was so kind and very informative about each document in the contract, as well as provided me with plenty of information on extended warranties, paint protection, and other maintenance/service offers), the detail team went to town making sure that my new car was impeccably clean! At the conclusion of the paperwork, I walked out to my beautiful new fully loaded Passat! Thank you Nate, Joe, Jim and everyone else at VW of Gainesville! I feel so blessed to be driving my fancy new car and to have had such a positive experience purchasing it! Warm Regards, Amber