Working with John was easy, he's honest and knowledgable. I drove from St. Augustine hoping it wouldn't be sold out from under me like another car had, and also wondering if the car would have something wrong with it like another few dealerships had done but John fully disclosed the condition and there were no surprises! Took my new Eos to the VW dealer today and got the A+ seal of approval, I bought the car Saturday evening. Work with John at Select, you won't regret it!
My experience was all about customer service never felt they were just trying to put me in a car! Great listening from the salesman, his manager and the finance manager. This is the 3 rd time I have done business here and have never been disappointed
My husband and I went to purchase a truck, however, prayed and were at peace if it didn???t work out it didn???t work out. We made that clear to our salesmen, but they continued to attempt to encourage us to purchase a vehicle we were not interested in. We feel the ego of the establishment got in the way of customer service. We ended up using a more local dealership which we felt much more at peace with.
Jordan listened to what we wanted and quickly got us a deal we still feel great about eight months later. Not at all pushy, just easy going and ready to let us set the tone. We had our eye on a used car, and he gave us a maintenance package that is delivering what we need, staying in our budget. We???d recommend him in a heartbeat!
So I thought that I couldn't get approved but Jesse did his magic and helped me get into a used pilot which is perfect I love my Honda and my experience of buying my first car was amazing thanks Honda of Gainesville for all the help and thanks Jesse for all your help and support each step of the way.
Best car experience again! I purchased a new jetta last year and wanted to upgrade to a Passat this year. Nate had all my paperwork completed and the car ready on my arrival. In and out in an hour. It truly is so easy to work with this dealership. I will not go anywhere else. They are the best!
My husband and I went in to get work done on our VW Beetle. We were treated very well by all of the staff, from the service department to the dealers. We intended to look at some cars but didn???t go in thinking we???d get a new car. Nick Gerard took us on a test drive and worked with us to give us a great offer on a new vehicle. We didn???t feel pressured into our decision and we were made to feel comfortable with whatever decision we came to. We ended up purchasing a Tiguan from them.
We came to get service on our 2013 Beetle and were greeted by the service team and our service advisor Ernie. They took care of us very well and quickly completed work that another dealer was going to charge us a lot more for. During our wait we struck up a conversation with Nick Gerard. He made us feel very much at home during our wait. He asked if we were interned in test driving a car. Though we hadn???t really considered buying one today, he walked us through the process in such a great way that we decided to purchase a 2018 Tiguan SE. Everyone treated us great, but Nick made it a fun experienc to buy a car. My thanks to him and everyone at Volkswagen of Gainesville!
NICK GERAD is the only salesman I have met that works for the customer. I had issues with my truck that I bought and Nick was right beside me and my wife the entire time helping us figure out a solution. I dont know what we would've done without Nick on our side. He constantly kept us updated and put us in contact with the people who could solve the issue. NICK is hardworking, passionate, and truly cared about us as customers. We would reccomend Nick to anyone interested in a car. I will never buy another vehicle but through Nick Gerard.
Anthony was an awesome salesman and was extremely pleased with the customer service and patience they had with getting me my perfect car. General manager went above and beyond to get me in the perfect car and was very friendly. Helped me get an awesome deal! So very pleased with everyone! Highly recommend Volkswagen of Gainesville!!
Volkswagen of Gainesville was extremely customer-oriented and went above and beyond with regards to service, especially Nick. Although our sale took quite a long time, Nick kept the time we spent there interesting and fun. He was extremely personable and accommodating, and offered vital tips throughout the sales process.
Not hard at all.Almost enjoyable. Our salesperson worked with us all the way. She was very patient and knowledgeable. Rick was very efficient at his job and fast!! Very friendly atmosphere! Would recommend this dealership to anyone.
Thanks for working your magic, Jason Padgett and the rest of the crew! I absolutely love my Jeep! Great customer service and friendly staff! Would recommend to friends and family. Thanks again guys!
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