2019 Volvo XC60 for Sale in Indianapolis, IN

Traveling from Louisville KY to Indy where I originally bought the car I had hoped they would fill my almost empty gas tank. I had some repairs that I had to pay for and hoped they would add gas to bill. I am no longer familiar with Indianapolis And was so worried I would run out of gas aNd be stranded alone in that area trying to find the nearest gas station. The nearest one was about 2.6 miles away and I was given directions by the service department and had asked if they could fill it up but I still wish they would’ve accommodated that small request.

Recently, after buying my first Jaguar, I was told they would not cover my oil change, per my maintenance plan, because I was a little late in requesting it. And this came right after I had called them and left several messages several times over several weeks asking them how to check my oil (there is no dipstick for this model, it is computerized), and Tom Wood's service department never responded to my messages. So, after I waited another month to get in their service schedule, they made the excuse that they got a new voicemail system and some messages had been lost, so they charged me $120 for my "late" oil change. No consideration given or responsibility for their lost messages and long wait time for my appointment, they just charged me $120. My latest experience is that I have been waiting for weeks on end for a replacement part, which is covered under warrantee, to be shipped from England. I am still waiting for that LED spoiler brake light that literally just fell off my car while driving down the interstate. Apparently this is happening a lot with this model, so there are no parts in the US, I am told. So now I continue to drive around in my 2017 Jaguar, with tape holding it together, and no information about when I will be able to get it repaired. Overall, after spending a lot on a beautiful, high end Jaguar, I am pretty disappointed with the customer service and will have second thoughts about Jaguar when I am ready to get my next car. My previous car was a BMW, and by comparison, the Jaguar service department has some work to do. But I am hopeful that it is not a lost cause, and maybe Tom Wood Jaguar Service Department will come through and up their game...

Darrin and Rick were good to work with. They treated me with respect and were able to find me a great Rover. Most importantly, they both did what they said they would do (both are men of their words).

Josh and Dan always do an excellent job of keeping me informed regarding the status of my wife's car when it is serviced there. This is the 3rd Jaguar that we have had serviced there and the car loaner service is great benefit which minimizes any disruptions to our schedules. I have been very pleased with everyone that I've dealt with at the dealership for the past 5 years.

These people are very professional and friendly! Lots of construction going on there and around it....but they are making the best of it and were organized in spite of it. They completed my 30,000 mile service without a glitch.

Darryl was my guy right from the start. I submitted a very detailed inquiry on cars.com and he responded back to my email with (accurate) answers to all of my questions. He gave me time to process his response before following up with a phone call. Never pushy. Never anything but the truth about the used vehicle I was interested in. Met Darryl for a test drive and bought the vehicle that night! It was completely derailed and perfect the next day when I came to pick it up.

Leased a 2018 RR Sport. Rocky start but culminated in a pleasant and satisfying experience. First salesman I encountered was frosty did not even bother to return emails. I went straight to Porsche from there, right down the street, to lease a Cayenne instead. Unfortunately they had nothing that met my specifications and recommended building one which would take 3-6 months! I did not have even 1 week! Came back to Landrover hoping to find someone else who would be more accommodating. Was met by Paul Bennett who proved to be astounding! Five stars ?? ???????? for Paul! He was very friendly and I felt he was committed to helping me find the vehicle I wanted, taking his time to review the different models and extras. Walked out of there the very next day with a vehicle. Overall, a good/ positive experience. I would give each category below a five star review, but for my initial botched experience.