It's great to have someone that can explain and passionate about the vehicle that you want to purchase. It takes time but very well explained. From the receptionist, sales consultant, finance to manager, you will feel like you're family. Every minutes counts and all my question were answered even the DO's and DONT's. The service team is very efficient.
Terrific customer service, prompt, courteous and thorough. I used my car for long distance driving ( last Volvo had 325,000 miles). They always make sure my car is truly road ready before I set out on each adventure.
We live in the Twin Cities and found the exact car we wanted on Cars.com at this dealership, a used V60 in Power Blue with a Beige interior. We bought the vehicle without ever seeing it in person based on photos, videos, texts and conversations we had with Jimmy and Norbert. The car is exactly what we expected and the guys took great care of us by picking us from the airport, treating us to lunch so they could take care of a small seat repair and generally making us feel very welcomed. In all, it was an excellent experience and we wish the them well as they build up the brand in the KC area and improve their facilities.
Having owned my new XC90 for a few weeks I can truly attest to the quality and thoughtfulness of the design of this vehicle. The R-design trim offers the right amount of sport and luxury combination. Having purchased the vehicle to perform more highway than city driving, the safety features of the car for the price is outstanding. Silas my sales person and Jimmy his manager went far and above to make sure my purchase and delivery experience was handled in a first class manner. I traded in my 2016 BMW X6 MSport X35i for this vehicle and can truly say that there is no comparison between the two vehicles. The Volvo simply blows away the BMW in terms of features, value, usability, friendliness of interaction with the controls and operation as well as thoughtful nature that everything is laid out to make navigating the car controls a simple process without having to study the owners manual. I would easily recommend Silas and Jimmy to anyone mildly considering the Volvo product as one test drive will really change your mind concerning just how good these latest Volvo's are. Safety, technology and value now co-exist with beautiful design!
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