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Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2019 Volvo XC60 T6 Momentum Review
I LOVE my XC60
by KaitlinS from Hope, NJ
May 6, 2019
5
This is truly a luxury Volvo. It meets my needs exactly. The performance is amazing along with the sound system. The fuel economy and overall look of the car is spot on. I highly recommend the XC60 to anyone looking for a sharp SUV!
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Online Car Buying from Vroom
by chevygurl from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!
2019 Volvo XC60 T5 Momentum Review
XC60 Exceeds Expectations
by Dlkiss22 from Kirtland, OH
May 1, 2019
5
Best vehicle I’ve owned to date. The drive, comfort and options are top notch. Plenty of room very quit ride with lots of power when you need it.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Easy Peasey No-Haggle Experience!
by RJV4EVER from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!
2019 Volvo XC60 T5 Momentum Review
Elegant, beautiful, safe!
by MarceLLama from SAINT AUGUSTINE
April 26, 2019
5
Beautiful, elegant, had random people complimenting us for it, safe car for our new family, I feel safe when my wife and my 4 month old are on the road, lane keeping assistance is amazing all the safety features and well we love it! My wife is extremely happy with it.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
A great overall experience. I would recommend highly.
by danh from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.
2019 Volvo XC60 T6 Momentum Review
Fantastic
by TamiAl from Long Island
April 24, 2019
5
The features are awesome, so enjoyable to drive. Everything and more then I expected.
I am truly enjoying this vehicle. The gas mileage is better then I expected.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
From now on Vroom is my first choice!
by Goldfish from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.
2019 Volvo XC60 T5 Momentum Review
It is by far the most comfortable SUV I have owned
by Frank from LAUREL
March 30, 2019
5
The car has met all my expectations. It is comfortable with ample leg room, handles extremely well, very good sound system and many safety features. many safety features
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom was GREAT!!!!
by Jenn3029 from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!
2019 Volvo XC60 T5 Momentum Review
My clients will love it.
by Bob/REALTOR from Sandwich,MA
March 29, 2019
5
Comfort level is truly exceptional. Features and functions will facilitate my ability to give my clients an enjoyable experience while seeking their next home on Cape Cod.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience, great company
by ehumphrey from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.
2019 Volvo XC60 T6 Momentum Review
So many features, and what a beautiful SUV!
by Becca Behrens from Santa Rosa Valley, CA
March 27, 2019
5
This is my dream car! The Volvo XC60 is jam packed with features that come standard and even though at first glance it is a lot to take in, Volvo has done a great job making every aspect for your convenient. This car is beautiful inside and out! And OMG did I forget to mention the integrated booster seats for the kids!!! That is definitely my favorite feature!
We found additional vehicles that are close to your year range.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2017 Volvo XC60 T6 Dynamic Review
2018 Volvo XC60
by Bart K. from Kansas City, MO
December 23, 2018
5
Just downsized from an XC90 and I just love this SUV. Has many features I have in an S60. Very sporty and easy to maneuver.
Excellent service, it's a wonderful place to get a new car. Thanks to Mr. James Carson for his excellent effort to help me and my family to get what we really need, a very reliable vehicle with all the specific details we needed for our new car. If you need a serious company that has a strong compromise with the customer, do no hesitate and go visit Montrose Westside Auto, Thank you guys!
2018 Volvo XC60 T6 Momentum Review
Volvo Delivers on Every Front with the XC60
by Akb1274 from Louisville, KY
May 16, 2019
5
A sporty, fuel-efficient, comfortable, and luxurious crossover SUV. I've been a Volvo owner for life and have yet to drive another of their vehicles which so well meets our family's needs. Cannot recommend it enough.
I came in after the car show to look at an XC40. Ultimately, I decided on an XC60 and love it. Both salespeople I worked with (Matt and John), took the time to go over things with me before and after the purchase and the negotiating for my trade and final price was easy as well. I was planning on making a purchase at this time, but it was so easy, I ended up with a new car!
2018 Volvo XC60 T5 Momentum Review
Reliable car
by Lo18 from Philadelphia, Pa
March 21, 2019
5
This SUV has all the safety features I desired . I previously owned a 2018 Audi Q3 and it was lacking a lot of safety features
Would definitely do business with them again. Great car for a great price! Alex is the best! Very trustworthy. They will find what’s best for you!
2017 Volvo XC60 T6 Inscription Review
Best riding car I have owned
by Amazed from Thompson, Ohio
December 5, 2018
5
Amazed at the comfort & ride of the Volvo. I knew leasing was over for me for the amount of miles I drive. I wanted a vehicle I knew would last, the Volvo was my pick!
I was in Montrose LandRover Jaguar looking for to add a new slightly used LR4 to my car collection and I stumbled upon the most vibrant saleswoman Jessica Schad. I'm used to coming into dealerships and being told one thing or another just to make a sale. However, with Jessica things were different, she was patient and charismatic. She made me feel very comfortable and educated me on the history of the LR4. She then listened to my wants and needs to see what other models would best accommodate me. Although we were unable to find any LR4s since they were discontinued in 2016 she kept my name and number and promised to keep me in the loop if one becomes available.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Easy Peasey No-Haggle Experience!
by RJV4EVER from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!
2018 Volvo XC60 T6 R-Design Review
Best of the 12 Volvos l've owned
by Tommy VB from Virginia Beach
March 19, 2019
5
I've owned many Volvo's in the past going back to 242DL in 1976 and always felt very safe. The new XC60 with additional safety features makes this one the best. I tried other cars recently but was not as satisfied so I came back to the Volvo. I love the comfort, the handling and the power of the T6 supercharged 4 cylinder engine.
This is the 4th vehicle we purchased from Leikin Mercedes. Dave Pecek was wonderful to work with . He searched for the vehicle we were looking for and went above and beyond with his customer services . We have had exceptional service from Leikin Mercedes. We will continue to use them in the future !
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom was GREAT!!!!
by Jenn3029 from DealerRater.com
December 3, 2018
3.6 (2972 reviews)
We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!
2018 Volvo XC60 T6 Momentum Review
Most suitable car for me
by Valeria from San Mateo, CA
January 21, 2019
5
Before I test drive my Volvo XC60, I tested BMW, Mercedes, Tesla. Then I set in XC60 and said immediately: "This car is for me and it will be mine". Everything is perfect in this car. Starting from luxury sound system ending with safety of this car. I have a child and for me safeness is the first reason why I choose this car. Volvo is still a leader for safeness of their cars. I have fully loaded car and I enjoy driving it everyday. With no doubt I would recommend this car.
So happy with all of the Volvos that we have purchased over the years! Highly recommend Brian Rapoport...he patiently worked with us for several hours last weekend as we made our final decision to purchase a pre-owned XC60. He was professional, knowledgeable, and patient during the entire experience.
2017 Volvo XC60 T6 Inscription Review
Last year for this model XC60 T5 Inscription AWD.
by Yonye from Nashua, NH
November 27, 2018
4
Vehicle meets needs. 22-25 mpg on trip. Infotainment showing it's age; not intuitive operation especially compared to 2018. Folding down passenger seat is a kludge.
2 Hummers, I Corvette and 5 Lexus over the years and Brian Rapaport at Leikin Mercedes-Benz provided the best buying experience! Nice people; professional, polite and knowledgeable.
2017 Volvo XC60 T6 Inscription Review
great car!
by bebet38 from san diego,ca
November 14, 2018
5
after test driving the 2017 xc60, my wife fell in love with it and decided to purchase it. she loves to drive it everyday and uses it to go to work.
Great staff and a great dealership to deal with. I did extensive research for the car I wanted and the staff was wonderful in working with me to get what I wanted. And don’t worry, you won’t spend hours in the finance office. I have leased cars before and I was surprised at how quick the process was! Thank you to Steve, Ken, John, and John. Avon, OH
I recently purchased a Mercedes-Benz C300 through Leikin Motor Company in Willoughby, Ohio. Brian Rapoport was extremely helpful and professional throughout the entire process. I would highly recommend using this car dealership and requesting Brian as your service representative. It was a great first-time experience and I love my new car!
2018 Volvo XC60 T5 Momentum Review
Exceptional vehicle and truly recommend it!
by Linda from Edinburg, TX
December 23, 2018
5
For my children who are only 9 and 4 years old to say they think moms car is amazing, speaks volumes of Volvo! We are extremely happy with our purchase!
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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.3 (3456 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2018 Volvo XC60 T6 Inscription Review
Very, very good SUV
by needska from Boston, MA
December 10, 2018
5
I had opportunity to drive two competitors, Audi Q5 Premium Plus and MB GLC300 Premium-I package. Volvo XC60 2019 Inscription is simply better, more luxury car. Everything good in highest trim. With optional tech advance package this car become a semi-autonomous. Considering end of year discount of $6k from $55K MSRP, the value is obvious versus competitors, even including in consideration Acura RDX 2019 Adv., which can't be compared in terms of luxury to Volvo.
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