2019 Volvo XC60 Hybrid for Sale in Houston, TX

Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.

Michelle was great. She kept me informed throughout the processes for maintenance and service. She greeted me with a smile and was very pleasant the entire time I was there.

Good job! We appreciate the good service. Kevin Sturgess is great.

I gave a lot of "averages", but expected a lot more from Volvo. When the sticker price is $63k. These folks can't hold a candle to a luxury dealership. I wrote a super lengthy review to Volvo. I purchased a new 2016 VW from them, vowing never to darken their doors again, but.....got sucked in to a 22% off MSRP deal that I couldn't pass up on a 2017 S90 loaner. In both instances the sales people were great. In both instances it went downhill from there; delivery, make ready, promises made, promises broken over and over. If you have to buy from them, ask for Reid on the VW side, and Chris on the Volvo side, but be prepared for subpar service after the sale.

Volvo West Houston did an excellent job all around with the purchase of a wonderful car. They made the whole experience so welcoming and very smooth. They answered all of our questions above, beyond, and with a smile! Thank you so so much for everything you have done for my family! We definitely will be back in the future!

I used the USAA car buying service which put me in contact with Todd. The entire deal was set up over the phone and when I arrived in Houston, Todd had everything ready to go. We were in and out in less than an hour and the vehicle was exactly as I requested. No hassle, no pressure, just a great experience. Thanks Todd!

Martin Carbajal, internet sales was amazing. He even offered to bring the car to me when he found I was injured from a wreck. The car I found at this dealership, through cars.com, was pretty much what I was looking for to replace my totaled car. Once I requested additional information about the car, Martin reached out to me. He was always very pleasant, courteous and professional. I never questioned the car, the dealership or Martin's integrity. However, the dealership was over an hour away, on the other side of Houston, from me. But they did have a car I was interested in. Over about a period of about 2 weeks, Martin would check in with me every 3 days or so. Absolutely no pressure and complete understanding for the reasons I couldn't make it to the dealership; usually Dr/medical tests related, and there was that crazy rain. During the time Martin and I were communicating, my husband was out searching locally. We were at the point where we had to get out of the rental and replace my car, when I told Martin that I was afraid, the trip and the typical buying experience would just be too much for me. That is when he told me he would bring the car and paperwork to me! Wow, I really hope the dealership appreciates him! My husband did in fact find a car at a local dealer. We decided to go ahead and move forward with it. It certainly wasn't as close to having one delivered to your driveway, but I was able to check all the boxes. I honestly hated that I didn't get to meet Martin and work with him, in person. I know he was disappointed, but didn't show it and was very professional and understanding about my personal situation. So I can't say much about the dealership other than it seemed to me, they had a good selection of pre-ownwed cars and they are smart enough to hire some great sales associates. Make sure you specifically ask for Martin Carbajal when looking for your next car! He will treat you right.