The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
I have purchased 5 cars from Fort Bend Kia. All of my service work there . The Staff is great....overwhelmingly nice, helpful, courteous, and knowledgeable. I have never had any service rep try to sell me something or repaired that was not needed. Very comforting...no surprises. This is a real review, from a real person, with great experiences at FB Kia...Try them
The purchasing experience I had when I was taken care of by Elizabeth, was excellent. No pressure, very friendly - couldn't have imagined anything better.
However I want to add a note, that when I first called this dealership to check availability of this vehicle, I talked to a gentleman, who promised to call me back with information and he never did. In fact, when Elizabeth checked the system later, there was no record of my call. I'm glad I followed up and met the right sales person in the end.
f you're in the market for a car, this is the best place to buy from. Valerie Williams was so helpful. Her customer service is excellent. I'm telling all of my friends and family to see her. thank you again.
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman. Thanks to both.
Loved my 2nd experience at Ron Carter Alvin! This will be my 2nd vehicle in 3 months and both times treated with respect by Jon M. He listened and delivered everything I asked for. Everyone I dealt with today, from Jon to Finance, were professional and gave us an incredible deal! I recommend this dealership to all of you savvy women out there!
Micheal was a great help, my situation was a difficult one but in the end we were able to figure it all out and i got the vehicle i wanted
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