Used 2023 Volvo XC90 for sale near Navesink, NJ

Had an pleasant interaction with the sales staff. At first by email and phone. Then visited at due to random chance. The sales person i spoke to was really pleasant, not pushy. However the dealership, like many other, tacked on additional fees which should be part of the cost of business and not added to the customer as 'additional fees'. I didnt purchase because at the time i wasn't ready, so i didnt get to negotiate etc, however the added fees are discouraging.

Alysson checked me in, and I had a couple questions which she was able to answer. My service was a routine maintenance, and it was done while I waited with text messages informing of the progress. The service people also helped me solve my wiper accessibility issue through settings. I particularly like that Manasquan Volvo will try to help me with a question if I call about something. I’ve experienced other dealers that will insist upon bringing the vehicle in.

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.

At a different Volvo dealership, my car was sitting waiting for service from the 13th. Prestige Volvo kept giving me extended wait times despite me calling to get a rough lead time before getting my car towed there. On the 29th I ran out of patience. Smythe and a few other Volvo dealerships have told me that they can see it on the same day or next if I get it towed there. I've had a good experience at Smythe with my old 99 S80, so I chose them. My car was seen the same day. The difference in service was night and day. I received a digital sign off on the work to be done, along with a video of things to look out for. I couldn't believe it. Meanwhile, I would probably still be waiting around for my car to be seen at the other dealership. I don't know what their issue was, and it no longer matters. I won't be back there ever. Thanks to everyone at Smythe!

Excellent staff, helpful, courteous and timely service. Easy to obtain an appointment .highly recommend dealership.

Leasing a new Volvo could NOT have been easier thanks to the team at Open Road in Edison. In particular, Sam Allafi made the entire process SO easy. From day one, he was always available to answer my many, many questions. And even up until the final moment, he stayed on hold with our insurance company for over an hour after they'd messed up our policy. He went above and beyond at literally every turn, which made an initially-overwhelming process SO simple. Within the span of 4 days, we had easily traded in our car and drove away with a brand new one... all in one swoop. Can not sing Sam's praises enough! If you're looking for someone to help support you with buying or leasing something new, Sam is your guy. Thank you, Open Road!

I am extremely happy with the maintenance service and the sales department especially Mr Stacy Hopson. I have bring leasing my cars ever since 2016 and I have been very satisfied satisfied with the entire dealership.

Can't say enough about Kyle and the overall experience at Smythe. We had just come off a horrific experience at another dealer (two bad experiences, actually). We were so turned off. But we found this beautiful Audi at Smythe and decided to give it another go. My wife stopped in and met Kyle. He was terrific from the start. All she did was want to see it before the two of us went back. There was no pressure, no "sales-pitch" or anything. Just a nice guy who listened to my wife and her auto buying needs. We went back that night, test drove the car, talked with Kyle (again, "talked", no pressure). He took the time to answer to every question we had and explained everything in detail. It was more of a conversation than a sales transaction. We explained what we were looking for, in terms of deal (money down, monthly payment, etc.). Kyle introduced us to Abood, helped us explain exactly what we were looking for and we were told "No problem. We hear you and will do our best. If it doesn't turn out to be the deal you are looking for, no worries, but we'll call you in the morning." Next day, my wife got the call and the deal we talked about the night before was they deal made happen. No sweat, no stress, no anxiety. We walked in later that afternoon. Car was prepped, big red bow on it, papers ready to sign, and my wife as out of there in under an hour. THANK YOU Kyle, Abood, William (our delivery specialist) and everyone at Smythe. THIS PLACE is our new and only place to go for a car and we will tell everyone!

As a long-time customer, I've seen this entity improve substantially under it's relatively new management. My most recent service visit (scheduled annual maintenance) was particularly gratifying. Antonio has handled me in the past, and he made me feel as if he knew me personally, even though it's been a year since we last interacted. He is thoroughly professional, and he is an excellent ambassador for a company that delivers on the promise of superb service, which one hopes for when paying for Volvo - I was well taken care of - and it's highly appreciated - especially during these stressful times. We're currently living upstate, but I preferred to take care of this in Manhattan, instead of establishing a new relationship with an upstate dealer, and I am glad I did so.

This was one of my best experience shopping for a new car , Jerry Chen was the person I worked with . He is very knowledgeable and had the patience to explain to me about the car and he listened to my needs . Due to the pandemic and my age I had so much trust in him that I never walked in the shop . We did the sale by phone and he even bought the car to my place amd took my old lease car , We completed the paperwork outside and I love the car

I needed a new set of rims for my Polestar 2 so that I can have a winter wheel set and a summer wheel set. I worked with Dan Filipe and he was great. He was quick to respond to e-mail and texts, he got the parts in, and he promptly shipped them out. When he did ship them out, he sent an e-mail with the tracking number. The rims arrived in perfect shape. It may seem a simple thing for a manager to be responsive and proactive in communication, but I don't take it for granted. Dan set the bar for others.

My first service appointment for an oil change and to adjust the gaps on three of my doors went perfectly due to the professional and caring service I received from Giuseppe Coppola, my service advisor! Communication was excellent, with texts and a copy of my visit sent to me! The doors were fixed perfectly! Very satisfied customer!

Over all great experience with buying a car. I first contacted them about a car on Cars.com on a Sunday. I received a reply that day and was put in contact with Nick. I spoke with Nick about the car and discussed purchasing it. I was from out of state and when I was able to drive in and see that car I was impressed. The car was in fantastic shape and I ended purchasing the car with Mike’s (I did not realize I was working a different salesman until later as my husband was the first person to great a salesman). Anyway, Mike quickly looked into my online profile and knew exactly which car I was there for. He quickly helped us get the paperwork rolling. I have to admit I’m not used to the car buying process, it felt like it took from ever. But the entire sales team was so helpful, they found me a great for financing, worked to add my car to my insurance policy, got me all fixed up with the proper tags and plates for the state I live in, and cleaned up and gased up my new car for the drive home. I was really impressed. Thank you to Nick, Mike, Haley and the rest of the team.

First time using Silver Star service and experience was fantastic. Appointment was easy and dealt with Crystal and made everything as easy as can be!! Highly recommend!