Used Volvo XC90 for sale near Hewlett Harbor, NY

Excellent customer service, Chioke the service advisor was top notch, attentive and very knowledgeable. Will return for service in the future.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

We were looking for a luxury SUV that handled well and looked great. This was the best SUV that we ever purchased! It is high off the ground and handles well on the highway and in the city. Torque and hp are excellent and the car is whisper quiet on the road. The interior is very luxurious and the leather is soft and comfortable.

Experience was easy and efficient. The car did have an awful odor when left with windows closed. Demo with AC on. Disappointing

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.

Had an pleasant interaction with the sales staff. At first by email and phone. Then visited at due to random chance. The sales person i spoke to was really pleasant, not pushy. However the dealership, like many other, tacked on additional fees which should be part of the cost of business and not added to the customer as 'additional fees'. I didnt purchase because at the time i wasn't ready, so i didnt get to negotiate etc, however the added fees are discouraging.

My husband and I have owned Volvos exclusively for the last 35 years. We've been dealing with the Glen Cove dealership in the past 4 1/2 years and found the service to be excellent. It appears that post-COVID there has been a great deal to be desired. That being said the new manager, Vito, has been informative, patient and most willing to answer my questions and resolve the challenges that this dealership has faced. I am confident that he will be the person to bring back the dealership to its place of excellence.

I truly can not say enough good things about my new 2022 Volvo XC90 T6. I have admired the Volvo SUVs from afar as a minivan mom for 15 years and this was my year to make the move. No turning back; it is sporty, classy, comfortable, safe, I could go on forever. Classic black and dark brown interior. The info center takes a bit to get used to and it seems like there are features everywhere so definitely just hop on you tube to figure them all out at your own pace because the sales person will tell you, but no way you can get them all down. One of my ultimate favorites are the rotating fog lights. As you turn the lights turn with your vehicle. Lane assist is not for me; I've been driving too long to have it as it seems overbearing. 360 camera and all of the warnings are great though because you never know who is barreling down through the parking lot. Narrowed it to the 2023 Honda Pilot and 2022 MDX Technology; got tired of waiting on the Pilot and frankly it was a bit too big and the MDX just didn't have the sporty look I wanted. I feel like with the Volvo I got it all!

Matt fue genial, gracias por toda tu ayuda. En este lugar saben cómo hacer el trabajo. Si necesitas un coche, puedes confiar en ellos.

My mom wanted to purchase her first ever car, but was extremely anxious & nervous about the process. Greg made all her anxiety & nervousness disappear. He took his time & explained everything to her, sometimes numerous times until she was comfortable and understood everything. He is truly a credit to his chosen career & if I may say so, humanity. I would not hesitate recommending Greg to anyone who asked if I knew a trustworthy salesperson in the car dealership world.

Worth every penny! Purchased it a few months ago, and I absolutely love it, great gas mileage and very quick for its size, very underrated!!!

Great dealership to work with. I had the pleasure of dealing with Zeeshan, Willie and Akbar and I have to say it was the best interaction I had in any car sales. They were professional, courteous and actually cared about what we wanted. Most importantly, they were honest. Communication was too notch and I was updated every step of the way by text or call. They went out of their way to make sure we had the best sales experience from beginning to end. The car itself is beautiful and they didn't cut any corners in the sale. I wouldn't hesitate to recommend them to any one and when I'm in the market again will definitely be a return customer.

Had a great experience with Oz. He took his time and explained everything. Zero pressure! The buying process for VW TAOS was easy. Would like to thank Jared in finance as well for explaining all the details. Definitely recommend

This car exceeds all of our needs. Very comfortable and has a ton of room. Gets decent gas mileage. We love all the many safety features it has and all the extras it has to make driving easy.

Very good experience working with Jefferson and management. The blow we bought is in a mint condition

Was car shopping early one morning with my son looking for his dream car. Found our way to their dealership and “Adela” welcomed us in and “Jimmy” immediately got the keys and showed us the car. After a test drive and some paperwork my son was driving his new car home. Jimmy was phenomenal through out the entire process. Definitely recommend this dealership.

The car is amazing. From the extremely comfy seats to the overall sharp look of the vehicle, it’s perfection. Never did I wish that us bought something different. Even Volvo customer service us top notch. So much so that we purchased another Volvo fir a commuter car. No other suv like it can compare.

Clean indoor showroom with a bunch of nice cars. Got a loan with a low interest rate. Very satisfied with my purchase. Will Definitely be back in the future!

I loved my XC90 but traded it due to the cost of fuel. I drive 40 miles a day roundtrip to work. I would easily go through a tank of gas in four days. Best mileage I ever got was about 22 highway. The XC90 is a heavy SUV and shaped like a block. Not a lot of aerodynamics. As for comfort and luxury you can't go wrong the XC 90 is pure luxury and has great pickup and handling. Just be aware the mileage is not good.

So far everything is good runs smooth and fast had a great experience fast and easy I enjoyed the way I was treated by staff would definitely recommend to a friend

Great awesome cars in every aspect, comfort, performance, handling, smoothness, features, reliability (not in some models though) and especially safety. You get the best bang for your buck in Volvos. Only thing I would say is to stay away from the XC90 T6 (petrol engines) from 2015 - 2016. (Not sure if 2017 has these problems, as I havnt experienced anything from the 2017 models) I sell many of these Volvos But the petrol XC90s T6 from 2015 - 2016 are very unreliable because of being the first year of these models when they first came out. Had many experiences with failing superchargers ($4k to fix ) evaporator failing ($5k to fix) and also these engines have a known fault that the pistons don’t inbed in properly in some of the engines and it burns massive amount of oil. (Did a test in a customers car, was burning about 2L of oil every 1000km) Also comes with a few hiccups here and there with coolant leaks, and oil leaks etc. I’ve never had a problem with the XC90 D5 (diesel engines) as they seems much better because they don’t have the engines failing or a supercharger in these models. This have the failing evaporator but this item was the least part failing out of everything I mentioned. I hope this information has helped out some people who are deciding to purchase a Volvo 😊

I wrote a negative review of this dealership earlier but I am rescinding that one and revising my overall rating from 2 to 4 because I received a full refund of my deposit of $500 within 5 days of being unable to consummate a deal due to the high cost of shipping the 2006 Honda CRV I was interested buying. They were also quick to provide me photos of sections of the vehicle I wanted to check.

This car more than met my needs in style ,in comfort,in reliability,in room,in safety.I would love to have another one as great as that one.

my experience with akar is fantastic they took real good care of me Ehab and Joe are the best and found the right car for me i have been going to them for my oil changes and bought my saturn from them outside of brakes and oil changes i never had a problem the car unfortunatly was in a accident and totalled

T6 106k miles, replaced Brake pads, spark plugs, and one to engine mount. Everything works! Amazing auto pilot up to 80mph lifetime avg 21.3 MPG mixed driving, regular gas! Quiet, blast T6, super comfortable seats, active safety! I cant think of anything better. Stay away from T5

The best place to buy a secondhand automobile I've ever been to. The workers were friendly, the pricing were reasonable, and the automobiles were in wonderful shape. If you're looking for secondhand items, I definitely recommend them.

This is my fifth Volvo. My most important feature in any car is safety, and this car is SAFE. It is super comfortable, reliable, attractive, and an all around great car. I had XC70's until this XC90. It was tough to switch, but I'm so happy. My only disappointment is that I have two big dogs and they can't both fit in the way back comfortably, so I have a crate in the way back and a crate in the middle with two seats folded down (one up for a passenger). Otherwise, it's a "10." No issues at all at 4 years in.

Exceptional and easy going people with great services. Very amazing and kind people with great work ethic

This car is phenomenal the only complaint are the ongoing mains costs. I believe they could b reduced so more folks could take advantage of a great car.

As a long-time customer, I've seen this entity improve substantially under it's relatively new management. My most recent service visit (scheduled annual maintenance) was particularly gratifying. Antonio has handled me in the past, and he made me feel as if he knew me personally, even though it's been a year since we last interacted. He is thoroughly professional, and he is an excellent ambassador for a company that delivers on the promise of superb service, which one hopes for when paying for Volvo - I was well taken care of - and it's highly appreciated - especially during these stressful times. We're currently living upstate, but I preferred to take care of this in Manhattan, instead of establishing a new relationship with an upstate dealer, and I am glad I did so.

My wife and I spent about two hours with Dennis Romero earlier this week test driving an XC 60 and reviewing options. Mr. Romero has a wonderfully soft and knowledgeable presentation style. We did not feel pressured at all, which had been a concern going in. My wife has not yet decided whether or not to replace her existing vehicle but if -- or rather when -- we will be going back to Dennis.

Gracias a Magic y Sam por ayudarme a comprar mi primer auto incluso sin tener xredito

I love my car I’ve only put 2,000 miles on it so far but it runs perfectly and is so comfortable and convenient with kids.