I have owned two Lincolns which I loved, but the company stopped updating the electronics so I started shopping for a equivalent vehicle. After reading the reviews on the Cadillac XTS I found and bought a low mileage 2013 model. From the beginning, the car has been a nightmare. The heads-up display went out a week after I bought the car. A Cadillac dealer they told me that there had been a factory recall on the HUD because it failed so often but the recall had just ended. The car has had more mechanical problems than I can count including front bushings, a headlight ballist (which my mechanic told me required replacement of the entire headlight assembly), a shock on the front which started to leak and an air strut on the back which stopped inflating, the in-dash CD player failed so I unplugged it to troubleshoot, and which caused the entire system display as well as all the buttons on the dash and the steering wheel to stop working, the frequently criticized Cue system stopped working a year before the CD went out and needed to be reset. And for the past year, the car has had a very annoying squeak coming from the headliner which I can push on and it goes away for a moment and then returns. But the worst failure has been the transmission which cost me $6,000 to rebuilt. In the three years I've owned the car I've probably spent $12,000 or more on repairs. (I've only listed a sampling here.) My regular mechanic who worked on both of my Lincoln's won't touch the Cadillac. He said that it is made to be all but impossible for anyone but a dealership to work on. I've heard of other companies like jaguar who seem to take that approach, seeming to feel that they can make as much money fixing their junk as they do when they sell it. But I never heard that about Cadillac until I owned one. I do love the look of the car and it is a comfortable ride but it's one of the most mechanically undependable and yet expensive cars to fix I've ever owned. I will never own another.

The nice information screen melted an expensive component I couldn’t afford to replace nearly 2000.00 Parking brake self actuated preventing moving car Transmission horrible Driver seat wore out Front fenders flimsy had to be replaced Power seat failed Rear camera gets blocked, cloudy horrible function Trunk opens by remote accidentally

Got a 2013 about a month ago with 60K in nearly perfect condition. I have spent some time and money fixing little things - these cars are complicated and loaded with delicate technology. The CUE radio has been replaced, as has the electronic dash - which are both a very nice feature but are known to fail. It drives beautifully, has tons of room, is a fantastic value proposition, and looks very nice. The overall finish is very high and of very good quality on these cars. The owners complaining here are the ones that drive them hard and the only attention the car gets is when they drop it off to the dealer for something and then agree to fix things. Plan to spend a lot of money keeping one going if this is you. If you can do most things yourself, and keep it properly looked after, it's typical of any common luxury car. They ALL have their quirks. If you really wanted a toyota or a honda economy car then this isn't the car for you - go buy one of those, you'll hate owning one of these. Me? I just love it! Next costly maintenance is the magneride suspension - it does wear out, and typical engine cleaning - valves, injectors, plugs, etc. All fluids are new, brakes are new, tires are new. Everything is expensive for these cars.