Most recent consumer reviews
Total loss mine by parking it in the rain
Parked my car in the rain for a few days, with all windows closed. Water somehow got into the car and wet the floor. Believe it or not, almost all the electronics are under the seats. The water ended up damaged all the electronics, resulted in a total loss.
- Comfort 2.0
- Interior 4.0
- Performance 2.0
- Value 1.0
- Exterior 5.0
- Reliability 1.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car
Has Faulty Engineering Design
A four ounce water spill on the floorboard caused an $8k non-warrantied bill. Mercedes located the "Control Unit Computer" under the carpet on the floor.
- Comfort 4.0
- Interior 1.0
- Performance 4.0
- Value 2.0
- Exterior 4.0
- Reliability 3.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car
Update Review...10,000 miles later
I wrote a previous review shortly after we took ownership. A few issues I think are important...not sure they feel the same. Dashboard screen is HOT to the touch. Service Dept did not seem to think it was a problem. Took SUV in for 10,000 mile first service. I was told the Cooper Tires needed to be replaced. After 10,000 miles? Unacceptable. My dealer has agreed to replace all four tires for which I am grateful...but is this going to be an ongoing problem? I've owned many vehicles and normally get 40- 50 thousand miles on a set of tires. Not sure what our next step will be, Spouse wants to trade...I love the car but do not want continual problems. Again..my dealer was very accomodating after several phone calls. They are not the problem....may be the car.
- Comfort 4.0
- Interior 5.0
- Performance 5.0
- Value 3.0
- Exterior 5.0
- Reliability 3.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car