Most recent consumer reviews
Toyota Grand Highlander Hybrid 2024: A Disappointment
Toyota Grand Highlander Hybrid 2024: A Disappointment from a Once-Reliable Brand I have owned the Toyota Grand Highlander Hybrid 2024 for about 5 months, and I want to share my experience. Pros: 1. Design and Comfort: The car looks stylish and modern. It handles remarkably well, especially given its size. The interior is spacious and practical, with the ability to transform the seats into a flat floor, making it very versatile. 2. Fuel Economy: On average, it achieves 30 miles per gallon, which is impressive for a vehicle of this size. 3. Paint Quality: The paint finish is surprisingly excellent. 4. Features: Even the base trim is well-equipped with plenty of useful features. Cons: Unfortunately, the pros are completely overshadowed by significant issues: 1. Material Quality: Some components, such as the cupholder near the gear selector, are so fragile that they can be damaged with just a finger or fingernail. 2. Build Quality: Door panels wobble when pressed. While not a major issue, it adds to the overall impression of poor craftsmanship. 3. Reliability: The car has been a disappointment in terms of reliability: • At 25,000 miles, the third-row seat folding mechanism broke. • At 40,000 miles, both the left and right drive shafts failed. • At 48,000 miles, a gasoline smell started appearing in the cabin after every refueling. • At just 10,000 miles, the brakes began vibrating. • All these issues were refused warranty repairs by the dealer. 4. Driver Assistance System: The system performs poorly on winding roads, causing the car to jerk excessively, and there is no way to disable it. Conclusion: This car is extremely unreliable. After just 5 months of ownership, it has already required repairs costing at least $5,000. The warranty is practically useless, and addressing any issues requires purchasing an extended warranty. Additionally, the treatment from dealers has been dismissive and unprofessional, with warranty claims outright denied. Recommendation: I do not recommend purchasing this vehicle. Toyota was once synonymous with reliability, but based on my experience, that reputation no longer holds true.
- Comfort 4.0
- Interior 4.0
- Performance 3.0
- Value 3.0
- Exterior 5.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
The Toyota Grand Highlander Hybrid is a very comfortable
The Toyota Grand Highlander Hybrid is a very comfortable and economical SUV. It can accommodate seven passengers, so my whole family can travel in one car. It is also quiet and comfortable. I am very happy to have purchased it because it has the backing of Toyota that makes very good cars.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 4.0
- Reliability 5.0
- Purchased a New car
- Used for Transporting family
- Does recommend this car
Great car, But……….
I purchaed aGrand Highlander Limited 2 months ago. As an Explorer driver for 20 years, it was time for a change due to Ford putting out inferior Explorer in “22”. I found the Grand Highlander to be roomy and comfortable. Just finished 660 mile drive to visit family. Stopped for gas once. Got 30.4 mpg. It has great cargo area! There were some quirks that are annoying but I’m adjusting. My dog rides shotgun and always sets off the foolish,annoying bells, so I had to put an old seatbelt buckle into the slot. The buttons on the console drive me crazy though. The slightest touch and the car switches to Sport or Uphill or Snow while driving. Very annoying. Phone charging station keeps shutting down the Toyota app while in charger. Need that app because there is only one key. Overall, I’m glad I switched to the Grand Highlander.
- Comfort 4.0
- Interior 4.0
- Performance 5.0
- Value 5.0
- Exterior 4.0
- Reliability 4.0
- Purchased a New car
- Used for Commuting
- Does recommend this car