Most recent consumer reviews
Buyer Beware. The vehicle is not to be trusted.
I so wanted to love this car. The styling, the shape, the craftsmanship, the interior the road feel, the pickup of an EV--- but 5 months into the lease it went downhill. First was error message that sensors had deactivated. While everything came back to normal while driving within a few minutes, took it to the dealer who "calibrated the sensors." It happened a second time. Dealer said "needed firmware update." Now a third time and accompanied by the dreaded "turtle mode." Seems to be common in Mercedes these days. The car throws an error messge and chimes. "Greatly reduced power." A turtle icon appears on dash. Car is then limited to 2200 rpm. It can happen even when driving on the freeway at high speed and immediately kick down to 30-35 mph. Other owners of even other Mercedes models report similar issues, generally attributed to a software glitch. I can no longer trust the vehicle and will be initiating buy-back under the NJ Lemon Law. Deeply disappointed with the car and the brand (my 4th Mercedes).Headed back to BMW.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 3.0
- Exterior 5.0
- Reliability 1.0
- Purchased a New car
- Used for Having fun
- Does not recommend this car
First All Electric Car
We got our EQB 300 with Pinnacle trim in September and we love it. It is easy to drive and has excellent performance for our needs. You can drive this car with one foot and rarely have to apply the brakes until you need to stop. Handles well at high speeds.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Almost 5 stars.
Two weeks after purchasing the car I had to do a road trip from NYC to DC. I stopped twice to charge. Once in Delaware and during a rest stop in Maryland they had free charging so I thought “might as well.” I could have made it to my destination in DC with just one stop. The car is comfortable, responsive and fun to drive. The reason I don’t give the car the full 5 stars is the range. I was told the range was 242 miles. I have charged it to 100% only once because manual says not to charge more than 80% to preserve battery life. If the range of this vehicle was 300+ miles I would give it a 5 star review. As range gets better, I can see myself trading it in in 2-3 years.
- Comfort 4.0
- Interior 4.0
- Performance 4.0
- Value 4.0
- Exterior 4.0
- Reliability 4.0
- Purchased a New car
- Used for Transporting family
- Does recommend this car