Most recent consumer reviews
The most unreliable, piece of junk I have ever had.
The most unreliable, piece of junk I have ever had. Jeeps service is awful, corporate is so unhelpful and awful. Thank god it is a lease so there is a light at the end of the tunnel. Car rolls forward in reverse, common issue with these cars that they can't figure out why, has taken 3 screens because they just go black or glitch out, two fuel tanks, emblems fly off, it sometimes will just stall out, and the transmission slips all the time. Stay far away. Service manager at Bedford Jeep told me word for word "this car is a piece of sh** I wouldn't let my wife get it." I know many other people with them who have the same issues.
- Comfort 4.0
- Interior 3.0
- Performance 1.0
- Value 1.0
- Exterior 2.0
- Reliability 1.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
Will I be a Jeep convert due to the 4xe? Maybe?!
Two weeks ownership impressions, this Jeep is quite impressive. I've never been a Jeep person. Long time Dodge Charger owner in the sports car world. Cross shopping the Mustang Mach-e, the Grand Cherokee 4xe really got my attention. It's got that "in town" all electric distance, but you have the turbo gas engine for range and flexibility. The interior is not quite oppulent luxury, but it is VERY nice inside. Levels above what typical Jeep interiors and technology have been. It's very well put together with nice materials, and even some nice plastics. The one huge strike is the choice of so much center piano black. This material has to die. UConnect 5 is my absolute favorite. It works extremely well. The TomTom Nav is kinda weak. It only works best when you input the exact address. Combined electric and gas performance is impressive! This big SUV launches off the line when asked to. Electric use is pretty good for a big vehicle, at about 26mi. Which has been perfect for local driving when I'm off the highway. My combined MPG with gas/electric has been 25mpg, on Regular fuel. Which is a huge step up from the old Charger, yet I have all this cargo room. In the recent snow storms, this GC has been a snow BEAST. Very stable, and the stock Bridgestone tires have been acceptable in their snow performance. A few negatives; the dealer helped fixed a squeaky front panel right away. And they updated my UConnect system, where the screen was flashing black. After those fixes, the GC 4xe has been flawless. The engine is a bit noisy at higher rpms, but I don't mind it too much getting to use its performance. I've been Level 1 charging overnight at home, which has been adequate, taking about 14-15hrs for a full charge. That usually gets 2-3 local errand/to highway trips before it runs out. Then I charge again for the next day. When the battery is "dead" there's enough reserve to operate like a Prius hybrid, to help keep fuel efficiency up while in gas mode. Overall very happy! It's a lease to hedge my bets on this new tech, hopefully it keeps going well! I might be a Jeep convert!
- Comfort 5.0
- Interior 4.0
- Performance 4.0
- Value 3.0
- Exterior 5.0
- Reliability 4.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Love this car!
I love this car! We chose the Summit and it's elegant, roomy and has plenty of gadgets and features. Great EV for local errands! Love the comfort (massage, heated, cooled seats) the large, clear control screen, the windshield info, and the ability to customize displays to the driver's preference.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 4.0
- Exterior 4.0
- Reliability 5.0
- Purchased a New car
- Used for Having fun
- Does recommend this car