Most recent consumer reviews
Nice car
We've had our 2019 Mazda CX-9 Signature model for over three years. It's a very nice, smooth riding automobile and it's surprisingly fun to drive. The turbo charged four cylinder engine has more than enough pep. The interior is comfortable and durable. Yes, we had to replace the cracked infotainment screen but all was covered with the additional protection plan we purchased when we bought the car. We wouldn't hesitate to buy another CX-9.
- Comfort 5.0
- Interior 4.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 4.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car
Mazda bad response for problems
Not sure I would recommend Mazda at this point. Bought the car used 2019 in 2023. All sorts of letters went to original owners to fix a spidering infotainment screen. From 2016-2018 ( mine was manufactured in 2018) I bought it, it was fine. 1 day with hot sun/ air conditioning I can not see my clock. I took it to a Mazda dealer and I have been waiting over a month for word from Mazda. Very upset at the response time and not caring from the dealer.
- Comfort 4.0
- Interior 1.0
- Performance 4.0
- Value 1.0
- Exterior 4.0
- Reliability 4.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
These don’t age gracefully
Infotainment / Dashboard screen cracks and very expensive to replace. Temperature gauge and A/C break and very expensive to repair. Waited several months for dealership in Lowell, MA to obtain part for repairs. Dealership can’t seem to properly diagnose and repair.
- Comfort 4.0
- Interior 4.0
- Performance 1.0
- Value 1.0
- Exterior 4.0
- Reliability 1.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car