AutoNation Volvo Cars San Jose

Exceptional sales and service This dealer puts the customer first

I'm very satisfied w/ the service provided by Sang. Repair was done promptly, with high quality too.

All was great! ..............................................

I had an excellent purchasing experience at that Auto Nation Volvo in San Jose. I worked with both Jerwin Bautista and Joey Edsberg, and both were really friendly, helpful, and provided excellent customer service with no pressure whatsoever. I'd been considering an XC90 for several months, and had been talking to a number of dealerships, including a few that worked with True Car. The San Jose dealership offered the best price by far, and was open to negotiation as well. Adam in finance handled our final paperwork, and he was really friendly and helpful as well--and again, no pressure to add any additional services unless we wanted to. I tend to keep my cars a long time, so haven't had to buy many, but this was by far the best car buying experience I've had. Thanks, Jerwin, Joey, and Adam!

From start to finish Ed Willis at Volvo made the buying process painless. I consider going to another dealer to look at their inventory, but Ed's customer service made this the only dealership I wanted to do business with

The service manager and techs are very approachable and do a very conscientious job in terms of servicing the car. AutoNation Volvo is very good at customer relations and answering any questions that a new car owner might have regarding the operation of the vehicle.

just bought a 2017 xc90 and diego and armando at autonation in san jose did a great job helping me find the perfect car. they gave me an incredible deal and on the perfect car!

I purchased a $41,000 used car from Autonation Volvo of San Jose on November 13, 2016. It had been listed for sale since September 10, 2016. It is now January 11, 2017 and I still do not have a title and am unable to license the car. As it turns out, they sold me the vehicle when they did not yet have a title to it and were therefore not the legal registered owners. In fact, they did not even get a title to the vehicle until Monday, January 9, 2017. This is 4 months after they put it up for sale. Imagine my surprise. Now multiply my surprise by the fact that I have been unable to get a return phone call or email from anyone at Autonation to address their questionable (if not illegal) act. All my voicemails and emails to the salesman, the sales manager , the finance manager and the general manager of the dealership have so far gone unanswered. If they understood the concept of customer service or if they possessed even a modicum of ethics, this situation could have been averted and I would not be spending time warning you about this dealer. They got my $41,000 and all I got was a car without a title. I didn't even get a lousy Autonation T-Shirt. My advice: If you are in the market for a Volvo, when you get to Autonation Volvo of San Jose, keep driving.

Jeff Cox is extremely knowledgeable about programing the car to our personal use. He was helpful in searching for special discounts. We visited other dealership and manufacturers and found that AutoNation San Jose was very professional.

Really tried many SUV's, but preferred the Volvo XC90. Jeff Cox helped us order the car we wanted, and then trained us on all the features. Great job and friendly person.