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Hendrick Honda Hickory

(1,569 reviews)
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2017 consumer dealer award

Reviews

(1,569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda Hickory from DealerRater.

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Great experience purchasing a new Honda.

I recently bought a 2016 Honda Odyssey from Hendrick Honda of Hickory. I was referred by a friend to speak with Robert Lankford in sales. He was very helpful and informative. I really appreciated that he was friendly, easy to talk to, confident, yet not too pushy! I would highly recommend Robert Lankford as a sales representative!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hendricks Honda of Hickory

Zack Cannon is all you need to know if your shopping at Hendrick Honda of Hickory. Thank You!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great and fast service. Thanks Wes Boyles

I highly recommend Hendrick Honda of Hickory. Will purchase from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Professional

Service Writer Steven Gouge was professional as well as informative by keeping us informed of the progress or our service. We were pleased that the service included a complimentary car wash. The waiting area was comfortable and the restroom was super clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service visit on both my Hondas

Michael Heckleman, my service advisor was courteous and professional as I dealt with him. Since I had both my CRV and Odyssey serviced the same morning, his quick response enabled me to coordinate the turnover between cars smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service on Honda

I recently had service for my Honda Civic. The last time I had service it wasn't very good. This time Shawn Millsaps was my Service Advisor and he was excellent!!! He was very helpful, polite, professional knowledgeable and had excellent customer service skills!! I will be bringing both of my Hondas to Honda Cars of Hickory for service and will request Mr. Millsaps. Best car service I have ever had!! Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Satisfaction

The guy I dealt with is Daryl Watson. I am very pleased with Daryl, not only for this visit, but for ones in the past. He should get the highest marks possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best service Honda

Best dealership in the area!! Hands down the best service I've had at any dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New 2016 Honda Accord Sport

Thank you to Robert Lankford, Joey, and the GM at Hendrick Honda Hickory, my buying experience was fast and easy! Absolutely love my new ride...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

Hedrick honda of hickory did everything to get me in a brand new car. They worked with me for 2 weeks doing whatever it took to get me in a car and they did. I was able to get a 2015 Honda Civic. Jake pike was my salesman and he was great. I'm so glad I got my car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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