Hendrick Honda Hickory

Bob Christensen was very knowledgeable on all aspects of the vehicle and I greatly appreciate his time in setting up my new car to my liking. He was very professional and easy to work with. He and his team made the entire process easy and impressed me. I will look to Hendrick Honda in the future and would refer anyone to ask for Bob Christensen to assist them.

Buying a car has always been a dreaded event, I just don't like to play the game. BUT, Rick McClure at Hendrick Honda Hickory made buying our new car the easiest, least stressful experience EVER! He listened to what I wanted, found it, and made the whole process easy! I can not say enough good things about him and the dealership! They were a pleasure for sure! THANK YOU RICK!!

Ladies and gentlemen I can not brag about Rick MCClure and Vince MCGUIRE enough! I have done business with them ever since 2014 and will never go to another dealership for my car buying needs ! Every time I have traded or purchased a new vehicle from them I am in and out the door in no time . They always make my purchases a smooth process! I have never worked with such nicer men as these two are . So anytime you need to purchase a new or used vehicle ask for these two men . They will make sure you are taken care of ! Tell them Jennifer Baker sent you !

Anyone in the market for purchasing a new vehicle ? I recommend going to Hendrick Honda Hickory! Ask for Rick MCClure and Vince McGuire! These two gentlemen will do everything they can to get you in a new vehicle. I have never worked with no two nicer people. They make you feel like family.

Talked to Rob, the service manager and he offered to refund the charge that I had not approved or been aware of. I did receive the refund.

We bought a new battery from Hendrick, used the Odyssey a few weeks, then parked it. When we next tried to start it the battery was dead and was difficult to charge, so I called Hendick and asked them to check it. Jamie made an appointment to bring the Odyssey in the next morning. We did, and after sitting in their waiting room for 1 1/2 hours I went to see what was taking so long. Jamie said they were "almost done and would go over 'everything'" with me "soon". Half an hour after that he showed me a list of over $3,000 worth of repairs they wanted to do including about $250 for spark plugs because "it was time", then handed me a bill for $140!!! All I wanted was the battery checked. Jamie never once said anything about doing a complete diagnostic and there was NO mention that there would be a charge for anything. I was so shell-shocked that I paid the $140 and left. Still angry the next day I tried many times to call the manager who was always in a meeting or out to lunch. I tried again the rest of the week and never reached him, so left a voicemail. He never called back. Meanwhile, we went to a very reputable shop that replaced the starter for half the Hendrick quote and checked everything else out. No other repairs were needed, including the most expensive one that Hendrick quoted that can't be seen by just looking under the hood. Bottom line: Hendrick charged me for work I never authorized, lied about needing a repair that I'd have no way of knowing whether they did it, and has refused to take my calls or reimburse for the illegitimate charge. In recent years I've purchased an average of more than one vehicle per year and I WILL NEVER GO TO HENDRICK AGAIN FOR ANYTHING.

Very nice, car was inspected by state and County recommendation. Always very pleased with Hendricks Honda been coming there for years.

Oil Change tire rotation expert service and knowledgeable service rep

The workless repaired as promised .Had a recall and also had a flush of transmission !

I needed a battery and they got me in an out quickly