Reviews
Happy Customer! Wonderful experience and awesome service!
Mark Buchanan is an awesome sales consultant. He went above and beyond to help us purchase the right vehicle for us. We didn't feel rushed or pushed to purchase. Will definitely recommend others! I love my new car!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kinmac, we're so glad that Mark Buchanan was able to go above and beyond your expectations! Thank you for your business and this wonderful review. We appreciate both, and we're happy you're enjoying your new car!
I have nothing but positive things to say about this...
I have nothing but positive things to say about this dealership!! Nathan the finance manager went ABOVE and BEYOND what he had to in order to get me into a brand new Honda Civic Sport. He made the buying process not feel like the normal hassle of buying a new car, it was actually fun. I can’t say enough good things about Nathan and the extent he went to so that I could get the car I wanted. Kedron showed me how to work my brand new car& did everything besides the finance aspect for me. I literally had to do nothing but sign a few papers and drive my new car home. These two wonderful guys will get you in the car you want and deserve! I’ll never buy a car from anyone else!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Destinee Jordan, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Nathan Harris and Kedron Bullock at Hendrick Honda Hickory. Thank you for taking the time to share this information about your recent purchase. We're so happy to help!
This dealership is amazing and went above and beyond to...
This dealership is amazing and went above and beyond to get me in a new 2019 type R. Huge shout out to Nathan Harris the finance manager and Kedron Bullock for going above and beyond and always exceeding any expectations I could have had! Their customer service is impeccable. Hendrick Honda of Hickory has my business for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Itss_brittanyy, we're happy to hear you had such a positive experience with Nathan Harris and Kedron Bullock! We will be sure to pass along your comments to the team here at Hendrick Honda Hickory. Thank you for your business and this wonderful review!
My first new car purchase went way smoother then I...
My first new car purchase went way smoother then I thought it would. Zach was great and made the buying process as simple as possible. And Vince in finance made paper work easy and went over everything making this one of the best car buying experience ever! Would highly recommend this dealership and ask for Zach!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Accsport, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Zach, Vince and the sales team here at Hendrick Honda Hickory. A sincere Thank You from all of us here for your business and your feedback. Enjoy your new car!
Amazing Experience!
I purchased my first BRAND NEW car at Hendrick Honda Hickory. The salesperson, Zach Cannon was very knowledgeable and professional and did a wonderful job showing me all of the features on the vehicle as well. Nathan Harris the Finance Manager did an absolutely PHENOMENAL job assisting me with making sure that all of the numbers were right and went ABOVE AND BEYOND to ensure I left the dealership with the car that I ABSOLUTELY LOVE! 10/10 would recommend these guys to ANYONE!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kmb1123, thank you for your kind words and this wonderful review. Zach Cannon, Nate Harris and our team always strive to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you need anything or have any questions, please reach out!
Awesome, quick, friendly, courteous service. The best
Second car we have purchased from Hendrick Honda of Hickory. Both times we dealt with Allison Braswell and Mel Tuttle. Allison went above and beyond searching different sites looking for just the right car for us. Mike Powell was also very helpful, friendly and courteous. Wouldn't trade anywhere else. If you need help give Allison Braswell a call. She will find you your perfect ride. Thanks Allison, Mike and Mel!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Unicornrice54, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Hickory. Thank you for your business and this wonderful review and kind words. We are happy to pass along your comments to the team here at Hendrick Honda Hickory!
Buying a Honda from Marc Roland
I purchased a used Honda from Hendrick Honda in Hickory. Marc Roland was my salesman and Nathan Harris handled the financing. I primarily dealt with Marc Roland. I first visited the dealership on a Saturday. We went in about 30 minutes before Marc was scheduled to leave. He went ahead and lets us test drive the car even though it meant he would have to stay late on a Saturday. He stayed about an hour over and went over the numbers with us. We didn't come to an agreement, but Marc continued to check in with me for the next week. He answered all my questions and never once complained. Marc went back and forth to the finance office until he got the terms I wanted. This process took 10 days and Marc was continuously in touch via text message. I picked the car up today and the entire experience was pleasant. I never felt once pressured or rushed. Nathan Harris was extremely friendly and made sure I understood everything I signed. I would HIGHLY recommend giving them a visit if you're in the market for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and for taking the time to share your recent visit details with us! We appreciate the feedback and will be sure to share your comments with Marc Roland and Nathan Harris and the sales managers here at Hendrick Honda Hickory. Thanks again!
Best buying experience ever!
I highly recommend Hendrick Honda . After being to 5 car lots this week and being completely overwhelmed with pushy salesmen I thought I wasn't going to be able to get a new car. Then I met Mark Buchanan at Hendrick Honda. He went above and beyond to help us , he was extremely helpful and nice. Not pushy at all. I left there today in a New Civic sport in my price range!!! If you're looking... Mark is the man to talk to .. Thank you so much Mark Buchanan for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Judy Troy, thank you for your business and this wonderful review! We are happy to pass along your comments to Mark Buchanan the management team here at Hendrick Honda Hickory. If you need anything else, please give us a call. Thanks again!
Great Experience
Wasn’t sure I was in a position to be able to get a new vehicle. Mark helped me figure out the best option of a car, lease or purchase. Listened to my concerns, found exactly what I was looking for. He answered any and every question I had. Explained everything in a way I could understand being new to car buying. I highly recommend working with him and referring anyone to him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scottyg418, we're so glad that we were able to go above and beyond your expectations! We're glad you had such a wonderful purchase experience with Mark Buchanan and we appreciate your business and this 5-star review.
Great experience here!
We have been researching Odysseys the past few weeks and trying to decide on a year and trim. We’ve talked with and visited so many different dealerships across NC in our search for the right car. Our experience with Hendrick Honda of Hickory was nothing short of superb. It was truly a pleasure working with Gil. He spoke with me at length on the phone about pricing, financing and car features. He was so patient and knowledgeable, and it was obvious that he genuinely wanted to get our family into the car we wanted at a price that meets our budget. If you are in the market for a Honda, go check out Hendrick Honda of Hickory. You will get a great deal on a great car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks, Toni Poston! We appreciate you taking the time to leave us this feedback.