Reviews
Nice new facility, very friendly staff
Our Sales representative, Ivan, was extremely helpful, very knowledgeable, and courteous, and our transaction went very smoothly. We found a very nice Mercedes, at an excellent price. Highly recommended seller!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
IVAN M
They were wonderful and worked very well with us. Ivan was very informative and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales person Ray K
Ray was very easy to work with from time on contact to the time of sale less than 8hours. Austin was Also very helpful amd larry got me squared away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT CUST SERVICE
I EXPERIENCED EXCELLENT CUSTOMER SERVICE AND AM HAPPY WITH MY VEHICLE PURCHASE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy x 2
Great experience I had once again buying another car from Certified Autoplex. Handled the sale nicely and efficiently. Bought a car from them over 5 years ago and came back and same great service is still here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2008 Infiniti QX56
Although it took us a while before we were able to get our vehicle, Ivan and the staff at Certified Autoplex were very friendly and helpful. Overall Great experience!!
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car Buying Experience
Solid service, solid cars. I am impressed with the legitamacy of this used car dealership. Will be doing business again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cadillac CTS - Dennis Hartsock
Dennis, & Austin were a pleasure doing business with! Easy A++++
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fair and quick buying experience
We had specific concerns regarding our interested vehicle's wreck history and tire condition. With the no-pressure environment Ivan and Austin provided, we were able to do our proper research and come to a mutual agreement over the vehicle's final price. Before coming to a final agreement be sure to ask about any additional taxes or fees--these will affect your final price. I would definitely recommend these guys for another used car purchase. Just like any other used dealership you should do your homework and thoroughly inspect your car. These guys were very comfortable with any questions we had and had no problems picking up the phone when we called.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2011 Jeep Grand Cherokee Laredo
I worked with Ray Kay to purchase a 2011 Jeep Grand Cherokee Laredo and it was a very positive, seamless experience. He and his team were helpful and informative without being pushy at all. I am very happy with my new (to me) Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase