Skip to main content

Certified Autoplex, Inc.

(1,589 reviews)
Visit Certified Autoplex, Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
(972) 656-2084 (972) 656-2084

Reviews

(1,589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Certified Autoplex, Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

Nice new facility, very friendly staff

Our Sales representative, Ivan, was extremely helpful, very knowledgeable, and courteous, and our transaction went very smoothly. We found a very nice Mercedes, at an excellent price. Highly recommended seller!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

IVAN M

They were wonderful and worked very well with us. Ivan was very informative and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sales person Ray K

Ray was very easy to work with from time on contact to the time of sale less than 8hours. Austin was Also very helpful amd larry got me squared away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT CUST SERVICE

I EXPERIENCED EXCELLENT CUSTOMER SERVICE AND AM HAPPY WITH MY VEHICLE PURCHASE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great place to buy x 2

Great experience I had once again buying another car from Certified Autoplex. Handled the sale nicely and efficiently. Bought a car from them over 5 years ago and came back and same great service is still here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2008 Infiniti QX56

Although it took us a while before we were able to get our vehicle, Ivan and the staff at Certified Autoplex were very friendly and helpful. Overall Great experience!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Car Buying Experience

Solid service, solid cars. I am impressed with the legitamacy of this used car dealership. Will be doing business again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Cadillac CTS - Dennis Hartsock

Dennis, & Austin were a pleasure doing business with! Easy A++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fair and quick buying experience

We had specific concerns regarding our interested vehicle's wreck history and tire condition. With the no-pressure environment Ivan and Austin provided, we were able to do our proper research and come to a mutual agreement over the vehicle's final price. Before coming to a final agreement be sure to ask about any additional taxes or fees--these will affect your final price. I would definitely recommend these guys for another used car purchase. Just like any other used dealership you should do your homework and thoroughly inspect your car. These guys were very comfortable with any questions we had and had no problems picking up the phone when we called.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2011 Jeep Grand Cherokee Laredo

I worked with Ray Kay to purchase a 2011 Jeep Grand Cherokee Laredo and it was a very positive, seamless experience. He and his team were helpful and informative without being pushy at all. I am very happy with my new (to me) Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No