Reviews
Good customer service representative
Allure is good to work with and very attentive to customer needs. She provides good customer service. I like dealing with her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ed, we sincerely appreciate your kind feedback about Allure. Each employee is a valued member of the Modern Toyota of Boone team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Modern Toyota of Boone Team
Timely service. Clean waiting area.
Tech kept you informed of progress on your vehicle and any problems that were detected. Waiting area clean and snacks provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Jane. We plan to continue giving great customer service and a clean place for all our guests during their visit to our dealership. We look forward to working with you again soon! Best, Modern Toyota of Boone Team
Really easy ppl rices to purchase vehicle
Very nice people and delivered my truck to my house all paperwork was done at my home didn’t even have to go to dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Randy, thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Best, Modern Toyota of Boone Team
Great Service, Clean Facility
The person we met as we entered the service area explained very well what our 2022 Highlander needed for its 30.000 mile service. Gave me the option of accepting or declining the various services recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walfred, thank you for the feedback! We are happy to hear about your positive experience at Modern Toyota of Boone, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Modern Toyota of Boone Team
Great Service
They were quick to get our vehicle into service for the 10,000 mile service. Staff was very friendly and kept us informed about the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Steve. Best, Modern Toyota of Boone Team
Great service
Friendly and courteous. Convenient and accessible. Clean. Efficient. Accessible. Prompt. Video of the repair was well received. I will return for additional service when needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Toyota of Boone team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Modern Toyota of Boone Team
Exceptional
Chase was very personable and knowledgeable. Made sure I was comfortable since it was my first time into the Modern Dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback, Frank. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that chase was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Modern Toyota of Boone Team
Tom from Winston Salem
The serviice level was incredible. They brought a Tundra Capstone sixty miles to Winston salem for me to test drive. Then they did all financing with a five minute call and delivered the new truck to my office in Winston. Guy, Matt, and Laurel were all exceptional. They told me it would be about 13 days to find my new truck and get it here. Five days later I was driving it. Awesome job everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Thomas! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Modern Toyota of Boone Team
Good Service
Professional service and vehicle was finished on time. Service personnel were friendly and called when the vehicle was ready. Shuttle service was also good and a great benefit to customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone, Jerry. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Modern Toyota of Boone Team
Great service
The gentleman was very nice and kept me update during the service of my vehicle the service was also very nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us, Howard. We are delighted to hear you were treated with kind and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, Modern Toyota of Boone Team