Reviews
Great dealership
From the original purchase to all of my service needs this dealership has my gone above and beyond to meet my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melissa, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Modern Toyota of Boone Team
Excellent service
Jonathan Lyall was very professional and helpful with addressing all the factors of my appointment. He represented your company well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lee, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Modern Toyota of Boone Team
Great service
Alura was a great service tech and took great care of my appointment. I did not wait a long time at all and she made sure she honored my vehicles extended coverage
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Modern Toyota of Boone Team
Quick and easy
Quick, in and out. They value your time, with there new phone system you know what’s taking place at all times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Modern Toyota of Boone Team
Great service!
Great communication and service. Staff was very knowledgeable, friendly and a pleasure to work with. Would definitely recommend Modern Toyota of Boone to service your Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jason, we cannot thank you enough for your wonderful review of Modern Toyota of Boone and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Modern Toyota of Boone Team
wonderful staff great experience.
The overall efficiency of my service. I was taken right in, and was not there very long. it was very quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Modern Toyota of Boone Team
I will continue to have my vehicle serviced here
Staff was pleasant and knowledgeable. I was able to pick my vehicle up earlier than expected and was notified of the agent what the progress was and what did not need to be worked on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review, Patricia! We really appreciate your business. Best, Modern Toyota of Boone Team
Always pleased with Alura in Service Department.
Always ready for me when I arrive. I always schedule my appointments with Alura & she is very professional and personable. She keeps me informed throughout the process with updates as needed . All I have to do is pull in and hand the keys over, sign a paper and off to the waiting room where there some snacks and a cup of coffee. The waiting room is always clean and the restrooms are always neat and clean and I commend whomever deserves it for their hard work.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Modern Toyota of Boone Team
Courteous and friendly staff
Staff answered all my questions and concerns. However, the routine service check took longer than expected (almost two hours). Does Toyota overbook its service appointments?
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fred, we would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Modern Toyota of Boone Team
Service visit
The friendliness of the staff! I really liked Alura and the time she spent with me! She explained everything very thoroughly and answered all my questions!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deborah, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Modern Toyota of Boone Team