Reviews
Helpful Sales Department
Kyle was knowledgeable and helpful. He found us the exact vehicle we were looking for, and it was delivered to us within the same week.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Max, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Modern Toyota of Boone Team
GREAT SERVICE
CUSTOMER SERVICE LADY WAS VERY NICE AND INFORMING. SERVICE WAS QUICK. I WILL ALWAYS USE MODERN TOYOTA. 1 2 3 4 5 6 7 8 9 10
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Danny, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Modern Toyota of Boone Team
Great experience in service on my Lexus
Everything - the staff, willingness to help, information sharing, waiting area, clean, snacks, etc. We live on Beech MTN part time and are looking forward to the next time we need service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Troy, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Modern Toyota of Boone Team
Great experience all the way around
Very impressive experience. Live the home town feel. Kyle and Laurel made the whole experience stress free. Looking forward to continuing relationship with the dealership during service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review, Michael! We really appreciate your business. Best, Modern Toyota of Boone Team
Great service!
Mathew was super great at helping me find exactly what I need. Thanks so much! He was super nice, and very patient with all of my questions!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ashlyn, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Modern Toyota of Boone Team
Excellent Customer Service in the Service Dept
Everything. The employees were all super friendly and helpful. I actually told my husband that yours was the nicest service department we had ever been to. My husband appreciated the snacks provided, too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joyce, thank you for sharing this great feedback with us. We feel our service department is what makes Modern Toyota of Boone special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Modern Toyota of Boone Team
GREAT SERVICE NICE WAITING AREA
The employees were very friendly and professional. The service was quick. I was given an appointment for the week I called. They were very accommodating and polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tammi, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Modern Toyota of Boone Team
Friendly, polite,a knowledgeable service departmen
The service department was friendly, polite, respectful. I have recommended your facility to family and friends who were looking to buy a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, we cannot thank you enough for your wonderful review of Modern Toyota of Boone and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Modern Toyota of Boone Team
Treated like family.
Was treated very nicely.The sales department are all like family,they try to help any way they can.Paul even brought our Rave4 to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerry, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Modern Toyota of Boone Team
Outstanding Service Department
Quick diagnosis, excellent contact procedures, Alurra was fantastic. Found issue within a few hours. Kept me in the loop through entire process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Modern Toyota of Boone Team