Apple Tree Honda

They showed a Honda crosstour when I inquired about they said it was already gone but they had other car, they did this with two different crosstours, just a bait and switch scam to get you to the dealership

Very friendly, fast and efficient. Nick was an excellent salesman and Zach was very efficient. Would recommend this dealership over and over. I bought two cars there and have been pleased with both

I drove 2.5 hours to look at one of the used vehicles Apple Tree had listed and was unable to finalize a deal with them that evening after calling back the following day they did everything in their power to find a way for me to buy that vehicle. Long story short Darrell Steenwyk who was the salesperson I dealt with and Chris Hagelios the Sales manager were outstanding to work with they spent their entire day making sure we could come to a reasonable and best way for me to by the vehicle.

In November I purchased a BMW from Apple Tree. They provided us with the carfax report and you would think coming from a legit dealership that the car would not have any issues and at first it did great.  In late December I noticed that there was a jerking when shifting gears. I decided to take it to the BMW dealership to have it looked at.  I then get a call from BMW later the same day explaining what was wrong with the car,  I explain to them that I have a warranty on the car that we paid for when purchasing.  I was told that the warranty was void due to a bad seal around the trunk that was causing a fuel electrical issue among other things that came to some a here around 3800 to 4000 dollars of repairs.  I left a review on Appletrees Google with a number to call and talk to them about the issues.  I have attempted to call multiple times even spoke to a couple people that said they would make sure to have Matt Sewickzy to contact me back.  I still have HEARD NOTHING!!!!  I truly don't know how much more unprofessional one business can be. You would think when spending thousands of dollars a business would back there product or maybe at least return a phone call...

In November I purchased a BMW from Apple Tree. They provided us with the carfax report and you would think coming from a legit dealership that the car would not have any issues and at first it did great. In late December I noticed that there was a jerking when shifting gears. I decided to take it to the BMW dealership to have it looked at. I then get a call from BMW later the same day explaining what was wrong with the car, I explain to them that I have a warranty on the car that we paid for when purchasing. I was told that the warranty was void due to a bad seal around the trunk that was causing a fuel electrical issue among other things that came to some a here around 3800 to 4000 dollars of repairs. Now my car is back in the shop again with something wrong with the engine. I left a review on Appletrees Google with a number to call and talk to them about the issues. I have attempted to call multiple times even spoke to a couple people that said they would make sure to have Matt Sewickzy to contact me back. I still have HEARD NOTHING!!!! I truly don't know how much more unprofessional one business can be. You would think when spending thousands of dollars a business would back there product or maybe at least return a phone call

Made an appointment to have our car repaired and dropped it off the night before. They didn’t take our car at the appointed time and they took other cars that were dropped off that day. They called us about the repair and gave us a quote but didn’t take into account or extended warranty. It wound up costing more than we anticipated. I will probably not go back.

Went in for service. Told I needed a $50 part that “snapped” into place. Ordered and paid for part in advance. Came back for ”simple” install, signed work order for $0 labor charge. Was later informed that the labor would be $150. Told them that didn’t make sense and asked to be credited for the part. They refused. I’ll find another dealership. I don’t get it. They lost my business on 2 vehicles over a plastic part that probably cost them $30.

This is to recognize Jeff of the service department for his outstanding performance on Saturday morning, in getting our vehicle repaired and returned to us in a very timely manner. Jeff went above and beyond the expected level of customer service. He is definitely an asset to Appletree Honda service.

Would not recommend this “stealership” as they will lowball. Buyer beware. Made an hour and half commute and ended up getting the typical run around. I had substantial cash down payment; and trade in as well. but they blew it. You’d think business would learn that a satisfied consumer is usually a returning consumer...🤔

For over 16 years, AppleTree Honda has flawlessly maintained our 2004 Honda Element, and AppleTree continues to maintain our 2016 Accord...and on October 11, 2021, we were very pleased with every aspect of the purchase of our new 2021 CR-V from AppleTree Honda. Betsy Woods was the very capable sales person who skillfully took us through the purchase, and business manager Zain Rigsby flawlessly completed the process. Both individuals are exceptionally professional in every respect...knowledgable, efficient, patient and helpful.