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AutoStar Chrysler Dodge Jeep RAM of Hend

(1,625 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar Chrysler Dodge Jeep RAM of Hend from DealerRater.

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Noah, Jake, Saul, and Allen are all the best and helped

Noah, Jake, Saul, and Allen are all the best and helped get me into a new car ! Lots of great people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

haley, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Everyone was very helpful and we found what we were

Everyone was very helpful and we found what we were looking for. Worked with us to make it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

jaymecase14, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Done real well got my payment where I wanted and every

Done real well got my payment where I wanted and every thing excellent and done in timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

tmaybi01, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Great service and sales team.

Great service and sales team. Would highly recommend to anyone looking for easy buying process and no hidden fees when we got there. Drove over 4 hours for a truck they had would do it again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

jpktj, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

I highly recommend Saul!

I highly recommend Saul! I am a repeat client because of his professional and caring manner. He is there for you through every step of the process! He understands your needs and actually makes the process fun! The Best of The Best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dmess3, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

My family has financed several vehicles from them and I

My family has financed several vehicles from them and I will say they will take care of you. At times, we will have some unfortunate issues/disagreements with the maintenance department of this dealership which can be quite unsettling when you’re about to spend a lump sum on repairs. Other than the maintenance department, I will always recommend this dealership for purchasing a used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

lucasdeangelo12, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

I needed a new Ram, something reliable, something that

I needed a new Ram, something reliable, something that could take care of everything I needed it to, Noah had me taken care of. Very knowledgeable and was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

jakecmb, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

They were all helpful at both waynesville and

They were all helpful at both waynesville and Hendersonville during my search for a truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

bdvalentine12, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

Great facility with super helpful employees!

Great facility with super helpful employees! Everyone was very friendly and Noah was especially helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

johnsonej1114, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

All of the staff at Autostar were great!

All of the staff at Autostar were great! Especially Sarah. She was very responsive to my texts and emails and made sure this process was easy and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

cparks0880, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!