AutoStar Chrysler Dodge Jeep RAM of Hend

Wonderful facility with top notch employees who are dedicated to help you with every step of the process

My entire family has used Auto Star for their service needs so I didn't give it a second thought...boy!...I should've! Dropped my Dodge Ram 1500 off on April 3rd and it wasn't ready until June 17th, when I get to the dealership I had to find out for myself that my truck had been hit by what I was later told a 18 wheeler damaging my bumper,I didn't make it 10 miles down the road before the same warning lights and check engine light came back on. When I spoke with AutoStar I was told to bring it back in and they would take another look at it and fix the damage to the bumper as well...so the following week I drove the nearly two hour trip again and dropped the vehicle off, thankfully it took only days and not months to get a response back from AutoStar about the status of my vehicle and I was told this time that it was a sensor that needed to be replaced, that same week the repairs were completed and again I make the nearly two hour drive to retrieve my vehicle and when I get there instead of finding out that my vehicle had been hit by a 18 wheeler I find that a somewhat expensive code reader that I had in my vehicle had been stolen. When confronted the manager said that I had to purchase another code reader at my expense and I could bring the receipt in and I would then be reimbursed..since I did not have the original receipt, this time I didn't even make it 5 miles away from the dealership before again the same warning lights as well as the check engine light came back on 😡🤬🤬🤬🤬🤬🤬...needless to say I will not be returning to AutoStar and nether will my family members, so just beware of this dealership and it's service department!!!🤬

Danny got the repair part in promptly and had it installed as scheduled. Waited only a few minutes.

I had been to AutoStar a week earlier. No one came out. I decided to go back days later and looked at the trucks. So I parked right out front. MaryBeth was on a mission to help someone else but did go in and sic someone on me. That turned into one of the best truck buying experiences Ever! I drove home that day.

Friendly people and a easy car buying experience! Well worth the drive from SC. Thanks again Mason!

I am very happy with all my experiences there. The service department is exceptional with MaryBeth!

Good job; fairly responsive. That Is why we use Autostar Service. Don't have more to say

They are all super nice and honest people I love my new Ram 1500 Bighorn. You will be pleased when you stop by and check them out.

I had an excellent buying experience! Mason got me in and taken care of, no hassle. He was great throughout the whole process.

Allen is a great salesman; he has always done us right on vehicle purchases, that is why we use him.