Reviews
Mason was great and was super helpful through the
Mason was great and was super helpful through the purchasing process of my new truck. He was super helpful answering my questions about my new truck. He’s a great young salesman with a bright future ahead of him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dentonevan50, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Absolutely loved 🫶🏽Mason, he is a gem.
Absolutely loved 🫶🏽Mason, he is a gem. He was so knowledgeable about the cars explaining the differences so we could make the best decision for our investment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Peekitty2003, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Took my Chrysler for a recall and they were able to
Took my Chrysler for a recall and they were able to finish it completely and were as always friendly to deal with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
beerman007, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
I like Sean but there was not an oil change sticker put
I like Sean but there was not an oil change sticker put on my windshield like usual. I've been coming there 10 years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
casetonya, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Had a great experience buying my son’s first car here.
Had a great experience buying my son’s first car here. Everyone was friendly and helpful. I would definitely recommend this dealership to others.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
jenechenagucia, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Saul was a pleasant, low pressure, knowledge salesman who
Saul was a pleasant, low pressure, knowledge salesman who was very professional. The staff was very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
jlstutesman, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Everyone we talked to was very nice and professional.
Everyone we talked to was very nice and professional. Genuine people who care about the cars they sell.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
mike97stang, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Folks worked quickly on my general maintenance and had me
Folks worked quickly on my general maintenance and had me out of their clean waiting room in a jiffy. Thanks!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BMETTEE, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.
The service department and parts department don't
The service department and parts department don't communicate well with clients' parts, labor, time
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Cheekdean, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.
It had everything we needed to accomplish our purchase.
It had everything we needed to accomplish our purchase. It was quite professional and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Luke, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!