Reviews
The dealership was great but the best was saul metcalf.
The dealership was great but the best was saul metcalf.very nice and knew everything about vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
mike97stang, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Very happy with the dealers however the service I'm not
Very happy with the dealers however the service I'm not brand new 2025 Ram still in the shop not repaired yet
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Frank, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.
Caleb went above and beyond to help me in the purchase of
Caleb went above and beyond to help me in the purchase of the truck. I am so very grateful to him and everyone at Auto Star. Made it happen same day and I couldn’t leave my house!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
KCARTEREMU, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Great buying experience!
Great buying experience!! Caleb went far and beyond to make sure that he addressed any questions or concerns that I may have. He was very knowledgeable of the product and services offered and made sure to go over the small details throughly. He followed through and followed up on everything he promised. If he didn't have the answer, he found someone that did. He worked tirelessly to ensure that I had the best truck buying experience possible. I was greeted each time with a smile and the enthusiasm to accomplish anything I may need. It is hard to find the customer service these days that I received from Caleb. I will be sure to send everyone I can his way and be very vocal about the five star service I received when visiting AutoStar. Rodney Melton, general sales manager was top notch. The hospitality and professionalism extended to me was far and beyond what I expected. When I buy my next new truck, I bet I buy it at AutoStar.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
tybonenc, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.
The Autostar team what they needed to to make the deal
The Autostar team what they needed to to make the deal work. Happy with the purchase!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
danielg6, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Sarah was very energetic and police throughout the
Sarah was very energetic and police throughout the process. She also was very knowledge and made the experience of buying vehicle tolerable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
bluelightyou, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Arrived about 5 min ahead of appointment and was met
Arrived about 5 min ahead of appointment and was met right away. Service performed and everything explained well as always. My warranty has expired but I still bring my vehicle back for the great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
edwinlovin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
This is the third vehicle I have purchased from Saul, it
This is the third vehicle I have purchased from Saul, it is always a pleasure to work with him. He is patient, not pushy, making sure you are knowledge and confident in your decision. I would not hesitate to recommend him to family and friends.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
bonnie, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Sarah is amazing, she is the "xxxx" as you say.
Sarah is amazing, she is the "xxxx" as you say. She is amazing we couldn't have done it without her!! She went way out of her way to help us!! Thank you so much Sarah!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cdockery2, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Enjoyed doing búsness with this dealer very helpfull in
Enjoyed doing búsness with this dealer very helpfull in getting the deal done would do.busness with these people again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
hoopecojr, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!