Skip to main content

Peter Pan BMW

(790 reviews)
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(790 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peter Pan BMW from DealerRater.

Want to share your experience with this dealership?

Write a review

I was there only for check the 5 series but sales person...

I was there only for check the 5 series but sales person Mr dick rebozzi was perfect make me loved to 5series I really love my new car now enjoying my luxury bmw

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for sharing your compliments with Dick! We're happy to know you love your new car. We appreciate your business and welcome you back anytime.

I had a great experience at Peter Pan BMW. No pressure...

I had a great experience at Peter Pan BMW. No pressure and we were in out with a car we wanted with no issues at all. Khalil was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and rating! We are happy to know that you had a great experience with our Sales Department and with the help of Khali. We value your business at Peter Pan BMW!

My experience at Peter Pan BMW was great. They're...

My experience at Peter Pan BMW was great. They're attentive without being pushy. What's great is they're quick to offer a test drive. Even when it wasn't apparent I was going to buy. Because I wasn't. That is not a common trait at all dealerships. They're awesome. If you're in the market for a new BMW, do yourself a favor and go see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Department and we hope that you will continue to choose Peter Pan BMW as your dealership!

4th bmw lease from Eugene at Peter Pan. Always easy and...

4th bmw lease from Eugene at Peter Pan. Always easy and transparent. I’m looking forward to number five in three years. There is a reason I keep going back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback and for being a loyal customer! We are happy to know that you have had good experiences with our Sales Department and with the help of Eugene. We appreciate your business at Peter Pan BMW!

I have worked with Pete Scallan for about 20 years....

I have worked with Pete Scallan for about 20 years. Pretty rare and valuable relationship. He is a great professional, always helpful and courteous. One can always rely on great service and sound advice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sam, Your review made us smile. We love hearing that our employees, such are going above and beyond for our customers & delivering reliable service. Until we see you next again at Peter Pan BMW, we will be sure to keep up our timely services and courteousness.

Steve was a great service manager who took care of my...

Steve was a great service manager who took care of my request promptly. The specific advices he offered are appropriate with a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mike, thanks for sharing your great experience with Sean and Steve in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Peter Pan BMW!

It was easy to make a service appointment online, quick...

It was easy to make a service appointment online, quick check in, detailed estimate provided at a fair price, and completed the work on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for the great review! We truly appreciate your business and are happy to have provided you with five-star service. Have a wonderful day.

I bought a preowned BMW at Peter Pan BMW at San Mateo...

I bought a preowned BMW at Peter Pan BMW at San Mateo recently. Henry provided good service in my visit. I really appreciated his kind help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Alex! We are so pleased to see that Henry's outstanding service helped you find the perfect new BMW. If Peter Pan BMW can do anything else for you, please be sure to let us know. Congratulations on your purchase.

Great experience from inquiry to delivery. Adam was great...

Great experience from inquiry to delivery. Adam was great and easy to work with. I had a deal struck before I even arrived at the dealership. Shak was awesome in finance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for visiting Peter Pan BMW, Saleshni. We will be sure to thank Adam and Shak for providing you with excellent service. We look forward to working with you again.

Victor and his Team are the terrific . Fair pricing, very...

Victor and his Team are the terrific . Fair pricing, very communicative and easy to work with. They are very customer oriented. I have leased multiple cars through Victor over the years. I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience. We are happy to hear Sean and Ivy communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us at Peter Pan BMW.