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5.0 out of 5 5.0
144 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 5, 2018

    I recently purchased a BMW X3 at Peter Pan in San Mateo. My sales associate was Adam Locke. This is the third BMW we have purchased from Peter Pan. ... I was very fortunate to have Adam Locke as my associate. The purchase went so smoothly, thanks to Adam. We now live in Fresno but wanted to purchase the car from Peter Pan because of their customer serivice, which Fresno BMW does not have. We want to thank Adam for the great service and always keeping us posted on the production of the 2019 X3. Darlene Serimian

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    Dealer Response

    Darlene, Thank you for your positive review! It's good to know that Adam provided you with great service. We value your business and look forwar...d to working with you again. Enjoy your new 2019 BMW X3!

  • 5.0 out of 5
    November 13, 2018

    ADAM LOCKE at Peter Pan, BMW, is THE go-to guy. After sixteen years, I finally, reluctantly had to replace my 2003 530i. I went to two other BMW dealers... because they were closer and had such disappointing experiences I thought I would give up on getting a BMW. Third time was the charm. Adam did everything just right. He was helpful, direct, clear, straightforward, reliable, and handled the money transaction without any of the terrible things that car shopping often requires. He patiently described the safety features, outlined the positive/negative information about purchasing vs leasing, let me walk away to think about what I wanted to do, did not hassle me, and was there when I was ready to go forward, months after I first started looking. If you are considering a BMW, be sure to talk to him. I am thrilled to have had his help!

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    Dealer Response

    Thank you for your wonderful review, Bonnie! We'll be sure to pass this on to Adam for providing you with a wonderful experience. We wish you the... best!

  • June 18, 2017

    In all my years of buying or leasing cars, I have to say Eugene was the most straightforward and honest advisor. I drove significantly farther than my... local BMW dealers just to work with Eugene at Peter Pan BMW. He truly was an advisor and not a sales guy. He was also empowered to make the best deal possible. Thank you Eugene!

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  • 5.0 out of 5
    October 29, 2018

    I recently leased a BMW X5 from Peter Pan BMW. I did a couple of test drives and after researching a couple of other vehicles, decided that this was the... one for me. Adam Locke was my contact, he was super helpful, professional and knowledgable in all steps of the process and made sure that I was able to take advantage of all of the BMW incentives being offered at the time. When I went to pick up the car, I was given a detailed tutorial and I was a happy customer when I drove away.

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    Dealer Response

    David, thank you for the five-star review! Congratulations on the BMW X5! We will make sure to thank Adam for all of his assistance!

  • 5.0 out of 5
    October 3, 2018

    I already have my new BMW 330e for a month, and it's such an excellent experience working with Adam Locke before and after I got the car. I was recommended... by friend to lease a new car from Adam, and he did give me the best deals without wasting time to negotiate back and forth. I contacted Adam on Saturday night of Labor Day and the next day I drove a brand new car out of Peter Pan within an hour after I got there. Even though this is my first time leasing a car, he made the whole leasing process very smooth and straight forward. I am so glad that I leased the car with Adam at Peter Pan BMW, if you are looking for a BMW too, don't hesitate to contact Adam Locke at Peter Pan, you deserve to get the best.

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    Dealer Response

    Jun, We are happy to hear that your car shopping experience with us was excellent! It's good to know that Adam provided you with great service. ...Thank you for taking the time to leave a positive review for us. Enjoy your new BMW 330e!

  • 5.0 out of 5
    September 25, 2018

    This was my first time leasing a BMW, and Adam Locke made the process simple, straightforward, and genuine pleasure. Even after I drove the car off the... lot, Adam did regular follow-ups to make sure everything was okay, and was incredibly responsive to any questions I had. Really wonderful experience. Because of Adam, I'll be going back to Peter Pan when my lease ends.

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    Dealer Response

    Thank you for taking the time to leave us your positive feedback! We are happy to know that you chose us as your dealership to lease your first BMW an...d that Adam was great! It is wonderful that Adam helped to make the process simple and that he was genuine, straightforward and a pleasure to work with before and after the purchase. We will make sure to share your kind words with Adam and we hope that you will continue to visit us in the future! Have a good day!

  • 5.0 out of 5
    September 25, 2018

    Adam at Peter Pan is excellent. The whole car buying process was very simple. I was always afraid of going to a car dealership, but based on my experience... with Adam and Peter Pan I am likely to buy more frequently.

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    Dealer Response

    Gerhard, thank you for taking the time to leave us a positive review and rating! It is great to know that Adam was excellent and helped make your car-...buying experience go smoothly. We value you as a customer and we hope to see you again soon! Have a good day!

  • 5.0 out of 5
    September 24, 2018

    Adam was great to work with from start to finish. Possibly one of the smoothest car buying experiences i have had thanks to the great service.

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    Dealer Response

    Thank you so much for your review! We really appreciate it and are so happy to hear about your experience with Adam! We hope to see you again!

  • 5.0 out of 5
    July 14, 2018

    I purchased a new BMW on June 30, 2018 and my experience working with Adam Locke of Peter Pan BMW was excellent. Adam was friendly and professional and... helped in getting me the maximum rebate possible. He patiently answered all my questions and at no point he was pushy. I highly recommend Adam Locke of Peter Pan BMW for purchasing a new or used Vehicle.

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    Dealer Response

    Congratulations on new BMW! We are very thrilled to hear Adam was great to work with. If there is anything else you need, please feel free to reach ou...t to us. Thank you so much for your fantastic review.

  • 5.0 out of 5
    June 13, 2018

    Our Peter Pan experience was very good. Bought two cars. Adam Locke is very professional, knowledgeable and straight forward. Adam arranged and organized... our purchases from pricing, to ordering then final delivery. All went smoothly. All promises met. I would highly recommend Adam and Peter Pan to future car buyers. Good pricing and good service.

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    Dealer Response

    Hello, Thank you for sharing your experience with us. We are so glad to hear that Adam made a wonderful impression on you. As a team, our goal is to m...ake sure guests like yourself can find exactly what they're looking for at a fair price. We appreciate your business with us and hope to see you again!

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