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Peter Pan BMW

(842 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:30pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 763-1180 (888) 763-1180
Used (844) 339-1061 (844) 339-1061
Service (855) 491-9789 (855) 491-9789

Inventory

  • Blue Metallic 2023 BMW 540 i Sedan
    BMW Certified
    2023 BMW 540 i
    21,910 mi.
    $39,973
  • Blue 2023 BMW iX xDrive50 SUV
    BMW Certified
    2023 BMW iX xDrive50
    34,974 mi.
    $43,973 $2,000 price drop
  • Black Sapphire Metallic 2024 BMW X7 M60i SUV
    BMW Certified
    2024 BMW X7 M60i
    44,225 mi.
    $69,973
  • Alpine White 2023 BMW i4 Gran Coupe eDrive35 Hatchback
    BMW Certified
    2023 BMW i4 Gran Coupe eDrive35
    37,230 mi.
    $28,973 $1,000 price drop
  • Brooklyn Grey Metallic 2024 BMW X7 SUV
    BMW Certified
    2024 BMW X7
    28,477 mi.
    $61,973
See all 39 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2026.
The automotive experts at Peter Pan BMW are proud to help our customers in the Bay Area drive off in great new and used BMW'd every day. But our efforts to provide quality customer care don't stop when you purchase your vehicle. Peter Pan BMW wants you to rely on us for all your automotive needs and that's why we offer top-of-the-line BMW service. Our new State of the art Service facility is located at 1625 Adrian Rd Burlingame CA 94010. We offer service Mon-Sat next day appointments available along with service loaners. Service your car with confidence with our BMW certified techs!
We can help with ALL your BMW needs! New Service Dept in Burlingame w/ next day appt Loaners cars!

Service center

Phone number (855) 491-9789

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:30pm
Sunday
Closed

Reviews

(842 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peter Pan BMW from DealerRater.

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This is my fourth BMW purchase from Peter Pan BMW, and once again the experience was smooth, professional, and consistently reliable. Nader handled everything with care and efficiency, making the process straightforward from start to finish. Their service continues to meet expectations, which is why I keep coming back.

This is my fourth BMW purchase from Peter Pan BMW, and once again the experience was smooth, professional, and consistently reliable. Nader handled everything with care and efficiency, making the process straightforward from start to finish. Their service continues to meet expectations, which is why I keep coming back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Peter Pan BMW. We appreciate your loyalty and are glad our service meets your expectations.

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My wife had a good experience at this dealer working with Adam and Ali. They were very helpful throughout our purchase.

My wife had a good experience at this dealer working with Adam and Ali. They were very helpful throughout our purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. Our team at Peter Pan BMW is glad to hear your wife received helpful service. We appreciate your feedback.

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I bought my first BMW from Eugene Masalitin at Peter Pan BMW fifteen years ago, and I've been a loyal customer ever since — seven cars and SUVs later, spanning new and used, financed and leased, all for my family. Why keep coming back for a decade and a half? A few reasons: Professionalism. Eugene Masalitin turns car buying into a genuine one-stop experience. In a matter of hours, you walk out with a new car, the best possible deal on your trade-in and financing, and a full walkthrough of your BMW's features so you leave confident behind the wheel. He knows what we need. Over the years, Eugene has come to understand my family's taste and priorities so well that his suggestions for new models or features feel like they're coming from someone who's known us for years — because he has. Genuine expertise and passion. His knowledge of cars goes well beyond the sales pitch, and it shows. He makes it enjoyable. Eugene is funny, charismatic, and easy to be around — visiting the dealership never feels like a chore. Total transparency. He gives you all the technical and financial information you need to make your own well-informed decision, never pressuring, always honoring his commitments and deadlines. His help goes well beyond the sale itself — from advice on maintaining your car, to what to do when someone dings your leased vehicle in a parking lot, to where to get the best tire replacement. He's a resource for anything car-related, long after you drive off the lot. In fifteen years, I've never once regretted following Eugene's advice. If you're in the market for a car, talk to Eugene first — you won't be disappointed.

I bought my first BMW from Eugene Masalitin at Peter Pan BMW fifteen years ago, and I've been a loyal customer ever since — seven cars and SUVs later, spanning new and used, financed and leased, all for my family. Why keep coming back for a decade and a half? A few reasons: Professionalism. Eugene Masalitin turns car buying into a genuine one-stop experience. In a matter of hours, you walk out with a new car, the best possible deal on your trade-in and financing, and a full walkthrough of your BMW's features so you leave confident behind the wheel. He knows what we need. Over the years, Eugene has come to understand my family's taste and priorities so well that his suggestions for new models or features feel like they're coming from someone who's known us for years — because he has. Genuine expertise and passion. His knowledge of cars goes well beyond the sales pitch, and it shows. He makes it enjoyable. Eugene is funny, charismatic, and easy to be around — visiting the dealership never feels like a chore. Total transparency. He gives you all the technical and financial information you need to make your own well-informed decision, never pressuring, always honoring his commitments and deadlines. His help goes well beyond the sale itself — from advice on maintaining your car, to what to do when someone dings your leased vehicle in a parking lot, to where to get the best tire replacement. He's a resource for anything car-related, long after you drive off the lot. In fifteen years, I've never once regretted following Eugene's advice. If you're in the market for a car, talk to Eugene first — you won't be disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your detailed feedback. We appreciate your loyalty to Peter Pan BMW and are glad our team has met your expectations over the years. Your trust in our service means a lot.

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Peter Pan BMW provided me with excellent customer service. From the moment I arrived, everyone was friendly, professional, and genuinely helpful. They took the time to listen to my concerns, answer all my questions, and made sure I felt comfortable throughout the entire process. I really appreciated how smooth and stress-free the experience was. The staff was courteous, knowledgeable, and went above and beyond to make sure I was taken care of. It’s refreshing to receive this level of customer service. I would definitely recommend Peter Pan BMW to anyone looking for a dealership that truly values its customers. Thank you to the entire team for such a great experience!

Peter Pan BMW provided me with excellent customer service. From the moment I arrived, everyone was friendly, professional, and genuinely helpful. They took the time to listen to my concerns, answer all my questions, and made sure I felt comfortable throughout the entire process. I really appreciated how smooth and stress-free the experience was. The staff was courteous, knowledgeable, and went above and beyond to make sure I was taken care of. It’s refreshing to receive this level of customer service. I would definitely recommend Peter Pan BMW to anyone looking for a dealership that truly values its customers. Thank you to the entire team for such a great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your detailed feedback. We appreciate your recommendation and are glad our team could assist you well. Peter Pan BMW values your experience.

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Peter Pan BMW made it easy to shop locally. They have an excellent selection, and both the showroom and the lot are clean, organized, and clearly well maintained. I also had a great experience with the sales team, especially Javed Ahmadzai. He worked hard to earn my business while keeping everything low-pressure and straightforward. Javed took the time to help me find the right car and options, and then worked with me on pricing to make the deal happen. Thank you, Javed and the team at Peter Pan BMW!

Peter Pan BMW made it easy to shop locally. They have an excellent selection, and both the showroom and the lot are clean, organized, and clearly well maintained. I also had a great experience with the sales team, especially Javed Ahmadzai. He worked hard to earn my business while keeping everything low-pressure and straightforward. Javed took the time to help me find the right car and options, and then worked with me on pricing to make the deal happen. Thank you, Javed and the team at Peter Pan BMW!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Peter Pan BMW. We appreciate your feedback about our selection and service.

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An absolutely enjoyable experience that I would do again when needed. Very knowledgeable and professional staff.

An absolutely enjoyable experience that I would do again when needed. Very knowledgeable and professional staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our knowledgeable and professional team at Peter Pan BMW. We appreciate your feedback.

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Excellent client service responsive in pre sale throughout and very clear/worked into do what was best for me and great on sale day

Excellent client service responsive in pre sale throughout and very clear/worked into do what was best for me and great on sale day

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's service at Peter Pan BMW. We appreciate your feedback and your business.

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Thank you to Kees + Johnny Chan, the manager! Kees Stokman is a “true gem” at BMW Peter Pan. He is an exceptionally kind, helpful, and skilled at his job. He has a deep knowledge of the car and was very patient at configuring and building my BMW. When the car arrived, he was so great at explaining the features and answering any questions I had. Kees will help you find or build your dream car!

Thank you to Kees + Johnny Chan, the manager! Kees Stokman is a “true gem” at BMW Peter Pan. He is an exceptionally kind, helpful, and skilled at his job. He has a deep knowledge of the car and was very patient at configuring and building my BMW. When the car arrived, he was so great at explaining the features and answering any questions I had. Kees will help you find or build your dream car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your detailed feedback about our team at Peter Pan BMW. Thank you for recognizing the knowledge and support provided during your BMW purchase. Your comments are valued.

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The entire staff was willing to go the extra mile. It was a pleasure working with them.

The entire staff was willing to go the extra mile. It was a pleasure working with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's efforts. We appreciate your feedback at Peter Pan BMW.

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I am so satisfied with the level of quality customer engagement so friendly yet very professional . I Definitely I will let other people know thank you so much

I am so satisfied with the level of quality customer engagement so friendly yet very professional . I Definitely I will let other people know thank you so much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate you recommending Peter Pan BMW to others. Your feedback means a lot to our team.

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See all 842 reviews

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