Peter Pan BMW

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
167 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 16, 2020

    Our journey with Peter-Pan BMW started with contacting Adam Locke about our car needs and budget. From the get-go Adam was direct and honest. He helped... us find a great BMW at a fantastic price. He understood our needs and during his day-off, asked his colleague - Khalil to show us the vehicle so that we don’t lose a good deal. The best thing about Adam was that no matter how much we haggled, no matter how many questions we asked, he addressed everything in a calm and patient manner. The entire process from buying the car to after-sales experience (its been more than 5 weeks now) has been nothing short of pleasant. We highly recommend Peter-Pan BMW and especially commend Adam for providing professional service. A big shout-out to Khalil as well who offered the test-drive and made us extremely comfortable with the vehicle - it only says that Peter-Pan is a special dealership with awesome service.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 9, 2020

    Henry and James are great, friendly and very professional. There are a lot of cars to choose and James helped to give details technically. Henry is a great... sales, no over sales and no pressure. Really happy to buy a car from them!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your car, Peter! It's wonderful to know that Henry and James have provided you with such great care and working with them has been ...so great. Thanks for your wonderful comments. We welcome you again!

  • June 18, 2017

    In all my years of buying or leasing cars, I have to say Eugene was the most straightforward and honest advisor. I drove significantly farther than my... local BMW dealers just to work with Eugene at Peter Pan BMW. He truly was an advisor and not a sales guy. He was also empowered to make the best deal possible. Thank you Eugene!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 3, 2020

    Obtained a 3-year lease on 2020 X3 xDrive working with Adam Locke. This is my second time working with him to obtain a lease. Have been very happy with... his service and knowledge. Adam is always responsive and is very efficient. Would definitely recommend him to any one looking to lease or own a BMW. I look forward to working with him again for my next vehicle.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you for allowing Adam to assist you with your BMW needs. We are always happy to see that a guest has been pleased. We appreciate your great feed...back and hope to see you again soon.

  • 5.0 out of 5
    February 1, 2020

    I have always been happy with my choice of buying and leasing from here. I have been their customer for a decade now. I like the large inventory they got.... I have been always offered the best sales and after sales service. Recently I got to deal with Javed Ahmadzai and Shak for recent purchases for my friends and myself. Its been always a fun shopping experience here at Peter Pan BMW in San Mateo.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review, PJ! It's wonderful to hear that you've had such good experiences with us over the years. We'll be sure to pass along your... kind words to our team. We truly appreciate your business and look forward to seeing you next time!

  • 5.0 out of 5
    January 13, 2020

    I purchased a 2020 840i Coupe from Peter Pan BMW. This is the second BMW I have purchased from this dealer. I returned to this dealer because I received... excellent support and service for my last car, a 650i convertible. The buying experience was exceptional. The sales person, Adam Locke, was very knowledgeable and professional. He was very responsive to questions and requests. The administrative person who handled the closing documents was also very professional. The 840i handles even difficult road conditions very well and the safety and driver assistance features are truly state-of-the-art.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mark- Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're... thrilled to hear Adam went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new 2020 840i! We appreciate your feedback, and we look forward to taking care of any of your auto needs for years to come!

  • 5.0 out of 5
    January 13, 2020

    Victor Hung made my first lease experience pleasant. Gave me a good deal without me spending much time negotiating. The financing person also made my... experience easy and enjoyable. This was such a positive experience than my Audi purchase six years ago.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hi, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We'r...e glad to hear Victor went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new leased Audi! We are looking forward to taking care of any of your auto needs for years to come!

  • 5.0 out of 5
    January 6, 2020

    Fantastic service, the easiest car lease ever. Adam Locke was knowledgable and informative and what's usually an excruciating process went quickly and... smoothly. I got a wonderful deal on a beautiful car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great review, Lisa! We're happy to hear that Adam was so helpful. We'll be sure to pass along your kind words. We appreciate your bu...siness and hope to see you again!

  • 5.0 out of 5
    December 30, 2019

    Thinking seriously about purchasing a BMW? You should speak to Adam Locke. Reach out on the Peter Pan BMW website. Start here. Really. Do you like saving... time and energy? Would you like to secure the vehicle you want without hassles about a truly great deal? Talk to Adam Locke. You don’t have to talk to anyone else. He and his associate Khalil Manneh are total professionals. Khalil literally unwrapped my prospective 430i Coupe to enable me to test drive the car. My car confirmed that BMW makes the ultimate driving machine. I rate my customer experience a solid 10. This is my third BMW purchase and the first at Peter Pan BMW. By far the smoothest, hassle free and satisfying ultimate customer experience was with Adam and Khalil.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the amazing review, Jeffrey! We're so happy to see that Adam went above and beyond to serve you and earned your recommendation. Congratu...lations on your purchase; we look forward to working with you again.

  • 5.0 out of 5
    December 30, 2019

    Great service and customer care. Adam Locke was exceptional! He followed up in a timely fashion and offered a good deal based on my preferred options.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you for the wonderful review! We can't wait to share your kind words with Adam. We hope to be of service to you again in the future.

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