Reviews
I worked with Adam Locke through the Costco buyer...
I worked with Adam Locke through the Costco buyer program. The configuration I wanted wasn't available anywhere, so we placed a custom order. The process was smooth, pick-up went great, and no pressure anywhere. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for visiting Peter Pan BMW, Bill. We will be sure to thank Adam for providing you with a smooth and pressure-free experience. We look forward to working with you again.
I had a custom order for my new X4 with Patrick Castano,...
I had a custom order for my new X4 with Patrick Castano, he's the best, very responsive all the time even in the weekend, their pricing is very competitive after all the quotes from 4 dealers in the same area. Highly recommended The order took 6 weeks due to holidays but everything went great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wai Wong does a great job of explaining problems,...
Wai Wong does a great job of explaining problems, solutions and timing — she always exceeds my expectations! I really like the courtesy of staff at Peter Pan — they aim to please!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly folks and organized. Didn’t feel pressure...
Very friendly folks and organized. Didn’t feel pressure to have to make a purchase or add on things. Ended up with an amazing car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a very pleasant experience. The car was just as...
We had a very pleasant experience. The car was just as advertised and was handed to us in pristine condition. Thank you Peter Pan BMW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My Advisor Roberto was very professional and made good...
My Advisor Roberto was very professional and made good recommendations. I didn’t feel pressured and took his advice on some additional maintenance that was needed. Work was done within time promised. Great experience from start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
35 years dealing with Peter Pan so I must tell you that I...
35 years dealing with Peter Pan so I must tell you that I am extremely pleased with the service. I find all service representatives to be extremely helpful and seemingly very caring about their customers
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kenny Lew is the best.Great service representative..Got...
Kenny Lew is the best. Great service representative.. Got us in and out on schedule. Provide a nice clean loaner. All staff were very friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was good but they told me we will vaccum car...
Everything was good but they told me we will vaccum car as complementery but didnt do. Feel something is different after service. Didnt feel right
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your overall positive feedback for Peter Pan BMW! If there is anything further we can help with, please do not hesitate to reach out. We hope you have a wonderful day!
I was Greeted when I arrived and the the communication...
I was Greeted when I arrived and the the communication was wonderful with texting I got a nice loaner car while my car was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your positive service experience with Peter Pan BMW. We're always happy to help you out. See you again at the next maintenance milestone!