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Lexus of Cerritos

(3,748 reviews)
Visit Lexus of Cerritos
Sales hours: 8:30am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 8:30am–9:00pm
Sunday 9:00am–9:00pm
2013 national dealer award
View 3 awards
2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 337-5249 (888) 337-5249
Used (888) 337-5218 (888) 337-5218
Service (888) 699-2313 (888) 699-2313

Reviews

(3,748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Cerritos from DealerRater.

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Always a great service!

Always a great service! Been coming to Lexus of Cerritos for over 5 years. Isaul was great! Answer all my questions and sent me updates of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sales Steven huh is dishonest , misleading very

Sales Steven huh is dishonest , misleading very unprofessional specially the manager Elaine is the worst one. Le lie about everything. Just try to sell the car when you ask them for solution, she simply tell us just to return the car. We have people in line to buy it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From the moment i made an appointment to bring my car in,

From the moment i made an appointment to bring my car in, customer service was great. Kaycee, my advisor, was very friendly and professional. The communication through text was very convenient for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This is my first visit to Lexus Cerritos Service and I am

This is my first visit to Lexus Cerritos Service and I am extremely happy with the excellent care my car was given and the excellent communication I received while I wait for my car?s service. I highly recommend and most definitely will be a returning customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I whent to look for a car and everyone was very helpful

I whent to look for a car and everyone was very helpful and working to find what I was looking for to buy. Very patient and sufficient...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful experience!

Wonderful experience! Steven was fabulous! He found the exact car I wanted. He respected my time. Terrific experience with finance department. In and out quickly. All my questions answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bryan was very helpful with all Our needs!

Bryan was very helpful with all Our needs! He went an extra mile to work with us on cost for services needed! Will definitely be coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Richar and Rudy very nice people.

Richar and Rudy very nice people. Richard the kindness, patient person . I like the dealership looks clean, and a positive environment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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it is a good choice, most of staff are good, i think i am

it is a good choice, most of staff are good, i think i am happy about it I will come back for service or so

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Although I was trying to avoid the dealership for my 2012

Although I was trying to avoid the dealership for my 2012 Lexus CT200H I'm very happy I ended up there. They were able to actually find out what was wrong and fix it. Took almost a week but I didn't mine because the loaner that was offered allowed me to continue with other plans during.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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