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Hiley Mazda of Hurst

(749 reviews)
Visit Hiley Mazda of Hurst
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (877) 470-0978 (877) 470-0978
Used (877) 472-9814 (877) 472-9814
Service (877) 475-9259 (877) 475-9259

Reviews

(749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hiley Mazda of Hurst from DealerRater.

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Very pleased with Customer Service.

Very pleased with Customer Service. Everyone treated me with respect as I'm handicapped and have a hard time walking. Also Thank you for giving my car a wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tim Woodard was distinctively attentive to my to ensuring

Tim Woodard was distinctively attentive to my to ensuring my experience at Hiley Mazda or Hurst would not be better compared to other dealerships, while at the same time a very hard working individual. As soon as he was done with one customer he was back on his feet and on the move, in and outside the dealership. Definitely a good judge of character and a Sales Representative who deserves to recognition for his effort to go above and beyond for his customers and co-workers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rich was very attentive, listened to us, and patiently

Rich was very attentive, listened to us, and patiently worked with us. We left with the vehicle that my wife and daughter wanted with the payments that worked for me. We recommend both Rich and Brennan. We would purchase from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clay and Brennan were great to work with.

Clay and Brennan were great to work with. However, be prepared that there will be a lot of unforeseeable added fees. There is a Hiley hurst non-negotiable package added and no price breakdown was provided when requested. The car itself Mazda CX-30 is great! Clay sent me a video of the car before test driving it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a positive experience at the dealership.

Had a positive experience at the dealership. Staff was courteous, efficient, and timely in work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff here is always friendly and take the time to

The staff here is always friendly and take the time to explain things to you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bruce was such a great salesman and helped with

Bruce was such a great salesman and helped with everything! He went above and beyond for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service was on point.

The service was on point. Kirstiene provided me with timely updates every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honest and professional technicians.

Honest and professional technicians. Quick in and out. Thank you scott and eric. Will be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Strong communication, and friendly staff.

Strong communication, and friendly staff. This is the third car I’ve purchased with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.