Reviews
We had a fantastic experience with Tim and Joe.
We had a fantastic experience with Tim and Joe. Took great care of us and made sure we were happy with our beautiful CX 50. Tim W. Has great product knowldege and super friendly! HIGHLY RECOMMEND!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The process was very easy.
The process was very easy. Would definitely buy mazda again! Clay was a wondeful salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Called about car.
Called about car. Was very interested in buying car but price was not what was advertised on Cars.com. Wanted to add “Reconditioning Fee”. Of course they say it was in the Fine Print they may add a fee. Very deceptive practice and would not sell car for what was listed on the web site. I would avoid doing business with them!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
DO NOT... Purchase Here
Do not, not purchase any vehicles from Hiley of Hurst. It came with great reviews from Ed Wallace (Wheels with Ed Wallace) however I have not been able to understand why... The first vehicle we purchased (CASH) had been "repainted on the front and rear areas of the vehicle". I had to wait 10-days for the second vehicle which did not have the same "accessories" the first one did and I had to ASK for them... Jeremy has no business being in a sales position... Yes. I am firm in my requests, but ONLY because I had to be as a less than NEW or otherwise UNDAMAGED vehicle was delivered to me... Lessons learned... DO NOT GO TO HILEY MAZDA of Hurst, Texas. I can provide may photos of the original vehicle as well as documents that verify the second vehicle did NOT have the same accessories I originally paid for.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service I would recommend this dealership Nice
Great service I would recommend this dealership Nice waiting room professional Accommodations And friendly Associates
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wait room was clean and pleasant.
Wait room was clean and pleasant. I like the video that is sent about car. I would like a timeline for service since I wait at dealership.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service staff, great customer service
Great customer service staff, great customer service parts department. Great mechanical services staff. Very nice waiting area
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bruce Carlton was great to work with.
Bruce Carlton was great to work with. He was extremely nice & very knowledgeable about the car I wanted. I could not have asked for a better salesman! Keep up the good work! I would definitely purchase from here again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had been dealing with another dealership and ready to
Had been dealing with another dealership and ready to pull my hair out. Was refreshing when we dealt with these employees. Very helpful and professional people.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff was very friendly at drop off and kept me informed
Staff was very friendly at drop off and kept me informed about the status of my vehicle during the service visit. No complaints and will be back in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair