Reviews
I have another dealership 10 minutes from my home, but I
I have another dealership 10 minutes from my home, but I choose to drive all the way to Hurst to get my car serviced. Your team is professional, friendly, courteous, and gave me great customer service. I look forward to making the drive over the next time I have a repair!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great personal attention from my service advisor Eric!
Great personal attention from my service advisor Eric! I will be back the next time I need service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very informative about the vehicle we were
They were very informative about the vehicle we were interested in and courteous with our time. We never felt pressured and Bruce, our salesperson was a pleasure to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clay was perfect!
Clay was perfect! He was so helpful as were Jake and Anson. The mgmt stayed in touch as well. By far the best new car deal ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional, friendly, and helpful, courteous,,
Very professional, friendly, and helpful, courteous,, clean, inviting, have everything from refreshments to entertainment, will recommend to family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anson has been brilliant so far, polite, cordial,
Anson has been brilliant so far, polite, cordial, respectful, and honest. The entirety of the buying process had been a joy. You guys have understood and perfected the art of selling a car,buy making the customer feel welcome and comfortable. Luke and Brennan also deserve a lot of credit and appreciation. Thank you for everything. I hope that we can build on this positive and fruitful beginning.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best new car buying experience I've had and I'm
The best new car buying experience I've had and I'm nearly 50 years old. In brief, Tim Woodard was an outstanding salesman. Zero pressure, always up-front and highly knowledgeable. Despite me getting comparable offers from other Mazda dealers, Tim was happy to work with me on the price. The other remarkable experience was with the finance manager, Brennan Champagne. He was able to find a better rate than my bank which typically provides me the best rates on loans. In addition, the paperwork and review of service options and add-ons wasn't the typical guilt trip or brow beat experience where they try to force you to buy them. Instead, I acknowledged the options and declined those I did not want/need. He simply moved on - no non-sense. This really sealed the deal for me as the best experience. I've purchased many new cars in my life and I really wish all dealerships operated like this. Hiley Mazda Management, take note, these two employees are outstanding and deserve recognition for representing your dealership and setting the bar high for your competitors!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience with both Clay and Brennan in finance.
Great experience with both Clay and Brennan in finance. Very low pressure and very good about flexibility in making the deal work on terms that work for everyone involved. Loving my Miata.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great team of people at the dealership.
Great team of people at the dealership. Big shout to Bruce Carlton and Joe Sabin for being so patient and accommodating. Looking forward to coming back for maintenance and that's saying a lot about the dealership because I live and Arkansas and there's one closer but they couldn't earn my business. Got just what I wanted at Hiley Mazda of Hurst and I am so pleased 😌
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Treated very well.
Treated very well. Great experience, even when things go wrong they make more than right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair