Skip to main content

JTs Chrysler Dodge Jeep RAM of Columbia

(899 reviews)
Visit JTs Chrysler Dodge Jeep RAM of Columbia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (803) 828-6896 (803) 828-6896
Used (803) 828-6951 (803) 828-6951
Service (803) 667-4166 (803) 667-4166

Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTs Chrysler Dodge Jeep RAM of Columbia from DealerRater.

Want to share your experience with this dealership?

Write a review

Vehicle Purchase

Charles Wiley done a great job!! He was friendly and responsive. He also shared the sale with Cody since we originally worked with him I am still in the market for a truck and will be checking to see if any I like come in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

service was slow and unprofessional

They don't have good communication skills,they keep you waiting too long,and hardly ever return your phone calls.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Ladybug 23, I apologize for your recent experience at our dealership. I also apologize that you were not treated well with the staff you interacted with. I'd like to speak with you directly about it. At your earliest convenience, please give me a call directly at (803) 799-1900, and ask for Lee Stills. Hopefully we can speak together and I can resolve any pending issues you may have. Thanks, Lee Stills General Manager JTs Dodgeland

New Ram

This was our second vehicle from Dodgeland. They always listen to what we need and do their best to get us a great price. Always friendly and helpful service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

good service

I had a good experience with dodgeland on purchasing a small SUV from them and the price was at a fair price and they work with me to get me a better deal for the financing and the monthly payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kevin Wiley-Salesman of the Year

My husband and I came into Dodgeland with only the intention of ONLY looking around and we ended up leaving with a brand new truck. As soon as I walked in, I began scouting out all of the salesmen to see who looked the most honest. No matter which salesman came up to us, I was going to only speak with Kevin and I guess he could tell because he was the guy that was sent to us without me having to ask for him. He was such a down to earth guy and also very honest. I really had no intention of leaving with a new truck that night but I could not say no to the deals that Kevin was putting on the table for us. He did everything he could to get the payment plan I needed and the price I was looking for (successful by the way). He never once tried to rush us out of there even though we kept them open for an extra hour and a half. He made sure to take his time while he explained everything I needed to know and he answered every single one of my questions with patience and competence. I really could not say enough great things about Kevin Wiley. Dodgeland is a clean facility with a friendly staff (for the most part). The only complaint I have is that when it began to get close to 9:00, you could feel the attitude change in the air from other employees towards Kevin and us. In a way, I understand that I wouldn't want to stay after hours if I didn't have a sale I was working on but I would never let my aggravation show to the extent that it was. I hope JT knows what a great employee he has in Kevin!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

my Dream cat

I found the best car I just love my Dodge Avenger candy apple red the salesman was so nice I strongly recommended it to my friends anytime thank you DodgeLand

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ram 1500 Big Horn

Researched inventories online of area dealers and Dodgeland had best inventory available. Still had to negotiate price even though I had an e-price. Even with that, the overall experience was great. The staff was courteous and Cory, my salesman, has followed up with me a couple of times, checking to see if everything is okay. Overall I'm pleased with Dodgeland and I love my truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dodge Avenger SXT 2013

I have to say, the experience I received was great. I appreciate the service and the opportunity receiving the vehicle I wanted. I thank Dodgeland for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dodge Caravan

Only went to Dodgeland to look at cars and ended up buying the first one I test drove. First Dodge I've ever owned and I absolutely love it! My salesman, Troy Kyzer, has called several times since my purchase checking to make sure everything was okay with my vehicle. Thanks for the wonderful service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Service

The service department does a good job, but they did not check the fluid levels in my car (particularly my antifreeze). Sometimes the wait time is a bit long, but I hope they are taking time to really service my car which causes a long wait time. Other than that, I have no complaints.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello— Thanks for your review earlier this week. I apologize for the long wait you experienced at the dealership’s service department and that we did not check your fluid levels. If you’d like to reach out to me with more details, I’d be happy to speak with you about it. Please call (877) 317 - 8202. Thank you, Eddie Wahdan General Manager JTs Automotive Group