Reviews
A SATISFIED CUSTOMER
The problem free; consistency after I leave the service. It's consistently done right the first time and the final cost of service was a BLESSING! One of the many reasons I continue to return to Vandergrift.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased to hear that we have been able to keep your car in great shape, and that you are well accommodated each time you come in! We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693
Auto Service Queen Nancy Goodwin
I continue having my Toyota vehicles serviced at Vandergriff Toyota, because of the outstanding, informative, follow up from the Queen of all auto service, Nancy Goodwin. The family says "If Nancy isn't there, I'm not going". She had definately taken care of this family of Toyotas! Thanks again Nancy, you're the Queen. Vandergriff needs to give that girl the golden service award Tiara!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to know that Nancy continues to extend such excellent customer care to you, Papageno! We're so glad that she makes you feel well accommodated, and keeps your family's cars in great shape. We appreciate your business and hope to work with you again in the future! Regards, Steve Ganz - Service Manager (877) 841-3693
Good customer service
John Gollie did a great job helping me buying my new truck. I'll recommend your dealer with friends and family. Thank you John Gollie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Yubi! We're pleased to hear that John was so helpful and attentive, and was able to make sure that you found a great truck. We appreciate your recommendation and hope to work with you again in the future! Regards, Vandergriff Toyota
Outstanding customer service!
John Gollie did a fantastic job helping me make sure I got the car I really wanted. He's very attentive, listens to your concerns and tries to make sure you are 100% taken care of. I know when I'm ready to either trade in my car or purchase another one he is the person I will be going to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Miris, Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with John. We look forward to working with you again in the future. Thank you, Chris Snyder - General Sales Manager (877) 880-5657
The best car buying experience we've ever had!!!!
We went the online route and from the minute we clicked on Vandergriff's site we were pleased! Our internet salesman had the car ready for us, and other cars, to drive upon arrival. The entire process took us about 3 hours start to finish, the shortest amount of time it's EVER taken us to buy a vehicle. There is no doubt in my mind that we'd not only buy through Vandergriff again but we'll happily recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mel, On behalf of everyone here at Vandergriff Toyota, thank you for your feedback in this 5-Star review! We are thrilled to hear that this was your fastest buying experience yet. Thank you, Chris Snyder - General Sales Manager (877) 880-5657
Service Center
Nancy Goodwin is who you see to get things done. Took my 2008 Prius in for service, and the water pump needed to be replaced. We had the work done, but about a week later we had a light come on the dash. Nancy got the problem taken care of without issue and without charge. Thanks, Nancy!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great feedback, Bobby! We're happy to hear that you had such a wonderful experience with Nancy, and that she made sure that your car was well taken care of. It's wonderful to know that she made sure all issues were corrected, and that you were well accommodated. We appreciate your business and hope to work with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693
Professional, knowledgable, patient and kind
I recently purchased my Toyota Highlander from Vandergriff Toyota with the help of Ismael Arredondo. It was kind of chaotic with my 2 small children but Ismael and every other employee I encountered during the process were extremely patient and helpful. I was able to get the deal I was looking for including my trade!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Gabriel, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Is will be thrilled to hear your kind words as well. We look forward to seeing you again when your vehicle is ready for its first service. Thank you, Chris Snyder - General Sales Manager (877) 880-5657
Great job
I was do impressed the way I was treated,especially when Zavier Alvarado took time to explain to me the things that need to be done with my 2012 Toyota RAV 4,he was so professional both on phone and at the dealership,thanks alot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Monica, We are so glad to hear that you enjoyed Zavier's customer service. We agree, Zavier is a great asset to our team. Please let us know when your vehicle is ready for its next service. Thank you, Steve Ganz - Service Manager (877) 841-3693
Professional, knowledgeable, patient and kind!
I purchased my Toyota Highlander from Vandergriff Toyota with the help of Ismael Arredondo. It was kind of chaotic with my 2 small children but Ismael and every other employee I encountered during the process were extremely patient and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Renee, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Is will be thrilled to hear your kind words as well. We look forward to seeing you again when your vehicle is ready for its first service. Thank you, Chris Snyder - General Sales Manager (877) 880-5657
Service Review
Took my 2005 Camry in for service at 700AM on 07/27/2016. Met by Nancy Goodwin and discussed my problems. Very helpful and told me how long it would be. Had an oil change, tire rotation, and repail of window tenting for driver and passenger windows. Nancy arranged for transportation to and from home. Tje jobs were done and I was picked up around 3:30 PM. Great job by Nancy and team. I'll be back! JWC
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello John, It's wonderful to hear from you again! Thank you for sharing this kind review with us. Nancy will be thrilled to hear how great your experience was. We're so glad your latest service visit went so well, and we look forward to seeing you again for the next one! Thank you, Steve Ganz - Service Manager (877) 841-3693