Skip to main content

KIA of Des Moines

(462 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed

Reviews

(462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

2017 Mitsubishi Outlander

I bought a 2017 Mitsubishi Outlander. The buying process was fast and easy. in and out in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Review

Everybody was extremely friendly and nice. My salesman, Kevin, was a pleasure to work with very down to earth and easy to talk to. Kia of Des Moines made me feel comfortable buying my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Not received yet

Good. The sales person and the person filling out the sales forms were very helpful and friendly. Also the person explaining the features of the van was very informative and covered everything very well.We were pleased with the service we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2017 Silver Forte

The KIA dealership in Des Moines provided a comfortable atmosphere to purchase a vehicle that worked for me. Kris took the time to chat with me about my lifestyle and travel habits. He made sure I had the correct package on my new car to meet my requirements. He even suggested an insurance agent that worked out for me as well. The KIA folks want to sell you a vehicle but the thing that set them apart from the other dealers I've dealt with was their kind consideration for my specific situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Kia of Des Moines

Bill Blair was completely awesome very polite friendly even though I was nervous made my family and me very welcome including my daughter everyone was very polite here I would recommend this and I have to everyone that I come in contact with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Kia Optima LX

Kia of Design Moines were patient with me in deciding what kind of car I wanted. I haven't had to buy a car for many years. I test drove 3 cars then the 4th car was the one. They are probably use to people deciding quicker than me. I left with a new 2018 Optima Lx.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service

Great all the way from Des Moines to Waterloo and back to Des Moines.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

lease end, new car lease 9/15/2017

I have never liked the new car buying experience until we met Ed Arnold at Kia of DM. Working with Ed was so different from the very beginning. Ed says, ("I don't sell you anything, I help you make choices.") and that was what he did. Ed and Jason (from the finance dept.) worked with us to help get to where we needed to be for the vehicle we wanted and the price we felt comfortable with. We do really appreciate the work they did to put together what we wanted, "Thanks again guys". All of the staff we met at Kia of DM were so helpful and friendly, they made our time spent there most enjoyable. This is our third Kia and we have truly enjoyed them all so far that we look forward to the next time we are in the market of shopping, it will be with Ed at Kia of DM. Thanks again Ed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car Repair

Helpful considerate. Got quotes I wanted. Car cleaned. Tires Balanced and on my way Happily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Satisfied customer l

Nothing special just had an oil change very satisfied With waiting time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No